COMPLIANCE MANAGER

The Compliance Manager is accountable for creating and maintaining key compliance management system programs including policy and procedure governance, vendor risk assessments, issues management, consumer complaint response, and compliance data analytics. This position designs and develops program frameworks, standards, and processes that are implemented and supported by Compliance Advisors. The Compliance Manager acts as a strategic program architect, establishing the infrastructure and governance structures that enable effective regulatory compliance across the organization.

Responsibilities

Daily responsibilities include, but are not limited to, the following:

Compliance:  Essential Duties and Responsibilities

• Serves as the architect of the bank’s compliance management system, building and refining programs that strengthen our regulatory foundation. This role offers a unique opportunity to shape how the organization approaches compliance through strategic program development and advisory services.
• Collaborating closely with the Director of Compliance to continue development of comprehensive frameworks for five critical compliance components, working on each consecutively to ensure thorough implementation. As these programs mature and become operational under the support of Compliance Advisors, your role will naturally evolve to focus more on strategic advisory services and continuous program enhancement.

Core Program Components You’ll Develop:

• Policy and Procedure Governance - Build the infrastructure for how the bank creates, reviews, and maintains all compliance-related documentation.
• Vendor Risk Assessment - Design and develop methodologies to evaluate and manage compliance risks from third-party relationships.
• Issues Management - Establish systems for tracking, escalating, and resolving compliance deficiencies across the organization.
• Consumer Complaint Response - Create frameworks for investigating and responding to regulatory complaints consistently and effectively.
• Data Analytics and Reporting - Develop dashboards, metrics, and analytical tools that transform compliance data into actionable insights.

Your work directly impacts how effectively the bank manages regulatory risk. You’ll collaborate with Compliance Advisors who implement your frameworks, partner with business units to understand their needs, and provide senior management with the tools and insights needed for strategic decision-making. This position offers the satisfaction of building something that lasts while growing into a trusted compliance advisor as the programs you create take root.

Advisory Functions:

As program development activities transition to maintenance, you’ll expand your role as a strategic advisor to business units, initially providing limited ad hoc guidance to select areas. This advisory capacity will grow substantially as your programs mature, allowing you to influence compliance practices across the organization.

Additional Responsibilities:

• Leading and participating in special compliance projects.
• Supporting regulatory examinations.
• Participate in new product development initiatives.
• Maintain currency with regulatory changes to ensure your programs remain effective and relevant.
• Other duties as assigned.

Job Requirements

The successful candidate will have the following qualifications:

• Bachelor’s degree in business, finance, or related field (or equivalent combination of education and experience).
• Minimum of 5 years of progressive experience in bank compliance with demonstrated knowledge of Federal and State regulatory requirements.
• Proven experience in program development, framework design, and process creation.
• Background in developing compliance management system components and governance structures.
• Excellent organizational and project management abilities with proven capacity to manage multiple programs.
• Superior verbal and written communication skills with ability to interact effectively at all organizational levels.
• Advanced analytical and problem-solving capabilities with attention to detail
• Strong data analysis skills with ability to identify trends and create meaningful reports.

Specialized:

• Ability to read, analyze, and interpret government regulations, regulatory bulletins, and legal documents.
• Strong understanding of banking principles, operations, and risk management practices.
• Knowledge of compliance management system components and regulatory expectations including third-party risk management.
• Experience with compliance management systems, issue tracking platforms, and data analytics tools.
• Experience with consumer complaint regulations and response requirements.

Licenses:

CRCM (Certified Regulatory Compliance Manager), CERP (Certified Enterprise Risk Professional), Commissioned Bank Examiner, or desire to pursue a relevant certification.

Benefits

• 401(k) with a company match of up to 6%
• ESOP employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Cancer / Disease insurance
• Accident insurance
• Flexible Spending Accounts
• Health Savings Accounts
• Bank paid Life / AD& D insurance
• Voluntary Life / AD&D insurance
• Bank paid Short-Term and Long-Term Disability insurance
• Employee Stock Purchase Plan
• Employee Assistance Program

Physical Requirements

The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires sitting much of the time with limited walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate.