What are the responsibilities and job description for the Inside Sales Support position at CareerPaths NW?
About Our Client:Our client is a well-established, niche supplier serving the airfield electrical market. They are experiencing steady growth with an increasing sales volume. They are currently seeking a motivated Inside Sales Support professional who values customer service, responsiveness, and is interested in growing with a stable, long-term organization. Our client offers hands-on training, internal advancement paths, and a strong profit-sharing program within their close-knit, 20-person organization.Position Overview:The Inside Sales Support role provides customer service, sales support, and order processing for the sales team. This opportunity is ideal for someone early in their career who is eager to learn, adaptable, and excited to grow within a company that invests in its people. The role involves working closely with sales, warehouse, and logistics to support day-to-day operations and ensure customers receive fast, accurate, top-tier service.Key Responsibilities:Provide responsive, service-oriented support to customers over phone and emailAssist the sales team with order entry, quote creation, and product informationManage customer requests, follow up promptly, and ensure accurate communicationSupport warehouse/logistics by helping pull orders and coordinating delivery needsMaintain organized records, documentation, and updates in company systemsLearn product lines (airfield lighting/electrical components – training provided)Collaborate with a small but high-performing team to ensure smooth operationsParticipate in hands-on shadowing to learn parts, processes, and stock systemsUndertake additional administrative and customer service tasks as neededQualifications:Required Skills & Qualifications:Strong customer service background (phone-based experience preferred)Proficiency in Microsoft Word, Outlook, and ExcelHigh attention to detail, organization, and follow-throughExcellent verbal communication and a pleasant, professional presenceAbility to multitask and respond with urgency when neededA positive attitude, eagerness to learn, and strong problem-solving abilityMust currently be employed (company preference)Seeking a long-term career home, not a short-term rolePreferred Qualifications:2 years of experience in electrical distribution or related industries (ideal but not necessary)Experience supporting inside sales or order fulfillmentFamiliarity with electrical/industrial “widgets” or product-based environmentsCandidates living between South Seattle and Tacoma (location preference)We encourage all qualified candidates to apply and we look forward to reviewing your application.
Salary : $45,000 - $55,000