What are the responsibilities and job description for the Customer Service/Sales Admin position at Career Strategies?
This position combines customer relationship management with essential administrative support in a fast-paced agricultural environment. The Admin. Representative will work onsite at a flower farm nursery and ensure sales orders are processed accurately, while providing advice to customers, managing inventory and fostering relationships with retail & wholesale customers. This is a Vendor Management position assisting with customer service, ordering, inventory, and invoicing (billing).
You must speak Spanish and English clearly, and have good communication skills.
This is a Fulltime, perm, long-term career opportunity with a highly reportable Flower Farm Nursery, known for their beautiful quality flowers and plants. They have had a successful business decades!
Key Responsibilities
Customer Relationship Management
- Customer Engagement: Respond promptly to customer inquiries, bids, and orders via email, phone, or in-person, providing expert advice on plant selection and care.
- Vendor Management: Actively identify, cultivate, and manage new business opportunities while nurturing existing customer relationships.
- Order Processing: Accurately prepare sales orders, invoices, and contracts, ensuring smooth, accurate, and timely completion.
- On-Site Sales/Support: Spend time in the nursery/field to check plant quality, take photos for clients, and check availability.
Required Qualifications & Skills
- Experience: 2–5 years of experience in customer service, or administration, or sales preferably within the horticultural, nursery, or agricultural, construction or industrial industry.
- Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook), Point-of-Sale (POS) systems, and CRM software, or QuickBooks is a plus
- Physical Ability: Ability to work in a nursery environment, which may involve walking, standing, and lifting (up to 20-30 lbs.).
Preferred Qualifications
- Background in horticulture, landscape management, or agribusiness.
- Experience with QuickBooks or other accounting software.
- Experience with social media management or basic website updating.
Benefits
- Medical - Employer pays 72% of Premiums
- Dental/Vision- Employer gives an annual bonus to Employees (that can be used for Dental & Vison
- Life Insurance - $15k
- 401K with Employer Match
- 2 weeks of PTO to start/ 5 paid Holidays
- Company is offering a competitive package (Health benefits, PTO, Bonuses)
- Offering a starting salary of $50,000- $60,000
Equal Opportunity Employer
Salary : $50,000 - $60,000