VIP Experiences Regional Event Manager (Orlando, FL)

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

POSITION DESCRIPTION:

As a Regional Event Manager with VIP Experiences, you’ll work alongside the team that brings exciting events to life at Holiday Inn Club Vacations. Experiences in the program could include concerts, fine dining, sporting events, private tours, cruises, and other unique experiences. The VIP Experience’s Regional Event Manager will work to increase Member engagement and drive revenue through the planning of exciting events. This position will report to the Senior Director of VIP Experiences and proactively manage the day to day of planning and launching experiential events.  They hold responsibility for implementing successful experiences though building partnerships with internal partners, external vendors, identifying industry trends, and managing multiple deadlines. This role will be responsible for collaborating with a variety of HCV support departments and leadership to ensure the VIP Experiences initiatives are prepared and executed to company guidelines and expectations, and grow guest love.  

While this role requires travel up to 60%, this position is located in Orlando, FL.

ESSENTIAL DUTIES AND TASKS:

• Develop and manage operations plans for all aspects of the events including event timelines, contract negotiations, permit attainment, menu selection, and cost analysis.
• Build and distribute event itineraries and anticipate guest needs and exceeds their expectations.
• Communicate with site-level Sales & Marketing leaders on an ongoing basis to ensure events are on schedule and all goals are met.
• Host and facilitate a wide variety of curated & experiential events including overseeing resources requirements at each event and preparing and shipping event related supplies.
• Proactively work with fellow team members, leadership, key stakeholders, internal teams, and vendors/partners to ensure all VIP Experience activities are completed successfully, on time, and within budgetary guidelines.
• Responsible for the creation, implementation, development & monitoring of KPIs and competitive event analysis that produces incremental sales and revenue.
• Manage all internal administrative, tactical, and operational logistics to ensure the VIP Experiences departmental deadlines are achieved.
• Display high competency in project management, working in a fast-paced and complex environment, execution of large projects, and working under multiple and competing deadlines.

REQUIREMENTS:

• 5 years’ experience in Event Planning or Hospitality Management.
• Must have a 4-year degree in a related field such as Event Management, Hospitality Management, Business, or any other related field. An equivalent of the same is also acceptable for this position
• Strong communication skills both in written and verbal form.
• Proven ability to problem solve, identify opportunities, and implement improvements.
• Proficient in MS Excel, MS Word, and PowerPoint.
• Up to 60% travel.

PHYSICAL DEMANDS:

While performing the duties of this job the employee may be required to sit or stand for extended periods of time. Will be required to bend, twist, reach, push, pull, and operate office machinery. Must be able to lift up to thirty pounds. Specific work assignments may change without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Schedules will vary depending on business needs, and will entail working nights, weekends, and holidays. Must be flexible to work outside of departmental operating hours.

Must be willing to travel up to 60% of the time.