Contract Processor II

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.                                   

The Contract Processor II position is responsible for the timely and accurate preparation and processing of contracts and all ancillary documents necessary to secure any type of sale. Additionally, this position is responsible for the daily update of demographic, sales personnel, and marketing information. This position is also responsible for the verification of all deed, exchange program activity and financial information to ensure the integrity of applied equity and owner information.

ESSENTIAL DUTIES AND TASKS: 

• Responsible to ensure contract office is ready to facilitate the procurement of sales daily. These tasks include but are not limited to starting of computer systems to ensure operation, stocking of copy paper, providing date sheets to sales, and when necessary, assisting sales with price freeze certificate and equity lookups.
• Performs data entry for contract preparation, processing, and printing for both Sales contracts and Latitudes contracts. Conducts deed verifications, usage and exchange verifications, and delinquency verifications. Prepares documents for property transfers. Collects and posts outstanding balances for mortgages and Condo Association receivables in various software applications. Assists management with training.
• Performs a pre-closing audit, a post-closing audit, and a final audit to ensure all contracts are within processing guidelines and ready to be submitted for recording. Prepares and processes corrective documents.
• Adheres to all departmental and company policies and procedures and ensures that both internal and external customers are provided the utmost level of customer service.
• Processes daily Sales deposits and runs reporting to ensure new revenue received balances with system information.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

QUALIFICATIONS: 

• Contract preparation experience preferred. 
• Must be able to work weekends and late shifts as needed.
• Must be able to multi-task.
• Excellent communication skills.
• Excellent cash handling skills.
• Must be able to type 40
• Must possess knowledge of Microsoft Word, Excel, Outlook. 
• Must be detail oriented and well organized.                                                                                                                                                                                                  

PHYSICAL DEMANDS: 

While performing the duties of this job the employee may be required to sit or stand for extended periods of time. Will be required to bend, twist, reach, push, pull, and operate office machinery. Must be able to lift up to thirty pounds. Specific work assignments may change without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

WORK SCHEDULE/HOURS: 

Schedules will vary depending on business needs, and may entail working nights, weekends, and holidays. Must be flexible to work outside of departmental operating hours.