Bilingual Office Receptionist

KEY DUTIES AND RESPONSIBILITIES

• Follows standard operating procedures (SOP's).

• High levelof customer service including but not limitedtogreetingandreceivingvisitors, answeringphones,andmaintaining receptionist area.

• Communicate effectively with excellent and warm customer service.

• Ability to problem solve, communicate effectively with a Team, and provide warm customer service.

• Manage Officeinventory,includingcompleting and managing multipleorders as necessary.

• AssistwithmaintainingIceCap securitybyensuring all visitors and guests arechecked in correctly and receive passes.

• MaintainCompany calendars including multiple conference and meeting rooms.

• Support for special guests,customers,andevents. This can include setting up andtearingdownevents.

• Ability to learn and become proficient with using the Warehouse Management System (WMS).

• Take detailed notes in the system to ensure accuracy of all customer needs and charges.

• Complete other dutiesand special projects,as assigned.

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• Proficient computer skills.

• Bilingual (Spanish)

• Skilledorganizational skills, including the ability to multi-task and prioritize work.

• Excellent interpersonal and communication skills with the ability to interact with all levels of the organization, customers, and guests.

• Maintain focus in afast-pacedwork environment.

• Strong analytical and problem-solving skills.

• Ability to multi-task and prioritize workload withdemonstratedorganizational skills.

• Experience working with Warehouse Management Systems (WMS) preferred.

Benefits
IceCapprovidesan excellent benefitspackage with competitive pay, health insurance, 401K, PTO, and more.