WIOA/JFES Career Navigator

JOB SUMMARY:

Assist Jobs First Employment Service (JFES) customers in maintaining compliance with federal/state participation rate standards, and in the pursuit and retention of employment. provide career planning services to eligible participants in the Workforce Innovation and Opportunity Act (WIOA) Adult and Dislocated Worker populations. Services include intake, eligibility, assessment, referrals, enrollment, monitoring and recordkeeping and matching of skills with employment opportunities and Job Search Assistance. Facilitate the successful placement of customers in training programs and/or employment. Develops and maintains effective relations with State and Federal agencies, local employers and community groups.

JOB DUTIES:

JFES

• Provide support, guidance and expertise in all JFES related areas to all assigned JFES customers in order to ensure adherence to participation requirements, delivery of time limited services and appropriate/accurate data entry into CT Hires.

• Develop a mutually agreed upon Employment Plan utilizing CT Hires, identifying the participant’s short term and long-term objectives. Determine appropriate referrals that will enhance the participants’ potential for job placement. Schedule and engage the participants in a combination of allowable and countable activities that address identified barriers to employment.

• Review and revise the Employment Plan and if necessary, obtain the appropriate documented approval/signatures.

• Submit sanctioning requests when appropriate, compile documentation for the conciliation process, including service as a witness in fair hearings.

• Assess and provide justification for all support services authorization (childcare and transportation). Prepare forms for authorization issuance through the Department of Social Services EMS system for regular and long-term transportation and childcare assistance. When necessary, assist participants with completion of Care 4 Kids application.

• Track and monitor participant progress through 60-day review of Employment Plan, recording any changes of activity.

• Provide timely and accurate information by telephone, in written form, e-mail, or verbally to supervisors, co-workers, and subordinates.

WIOA

• Other duties as assigned.

• Determines eligibility of participants using WIOA and local guidelines.

• Assess customer’s skills and career goals and relate them to employment opportunities; contribute to customer’s employment plan.

• Identify customer skill gaps and facilitate job skill and readiness training through workshops and auxiliary services.

• Make referrals to agencies providing supportive services, based on client needs and services offered.

• Work directly with clients to assess needs leading to self-sufficiency, based on a centralized database and stated needs.

• Develop an individualized employment plan in partnership with the customer, which identifies strengths, weaknesses and barriers, as well as identifies specific goals and activities.

• Provide ongoing career planning services to WIOA customers; monitors and tracks measurable program outcomes using a timely and efficient process documenting the customers’ incremental progress towards achieving goals in CTHires.

• Develop relationships with local employers for job placement opportunities; make client referrals as opportunities arise.

• Perform ongoing labor market research and development on an employer database in order to stay current with job market opportunities and needs.

• Maintain attendance records for all customers assigned activities in CTHires system.

• Complete required forms and input data into CTHires system in real time. Provide timely reporting to managers as needed.

• Facilitate the transferal of cases to Business Services Unit when the time has come to pursue job search as a new activity.

JFES/WIOA

• Other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in Human Services or Business and three years’ experience in a related field preferred, or minimum of five years’ work experience in which previous job experience and skills can be transferred to meet these job requirements.

• Exhibited knowledge and working experience with regard to TANF legislation and requirements.

• Individual should possess the necessary skills to adequately handle assigned caseload, including:

• Competency with computers

• Detail oriented

• Well organized

• Strong communication and interpersonal skills; ability to work collaboratively

• Customer service mindset: ability to work with diverse populations and treat all clients with high levels of respect

• Attention to deadlines and timely completion of tasks

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Work Location: In person

Salary : $50,000 - $55,000