What are the responsibilities and job description for the Client Services Assistant position at Career Gear Greater Houston?
Company Description
Career Gear Greater Houston is dedicated to empowering men and male youth to overcome barriers to economic independence. Through the provision of free professional attire, career readiness training, and career development programs, the organization has supported over 10,000 individuals in securing employment over the past four years. Career Gear Greater Houston measures its success through the creation of meaningful careers and is committed to a holistic approach to economic empowerment and success for its clients.
Role Description
This is a full-time on-site role for a Client Services Assistant at Career Gear Greater Houston, located in Houston, TX. The Client Services Assistant will be responsible for supporting daily operations, assisting clients, managing customer service requests, ensuring excellent client experiences, and handling administrative tasks. This role will contribute to the organization’s mission by directly engaging with clients, addressing their needs, and providing support for their career development journey.
Qualifications
- Strong interpersonal skills and the ability to build positive relationships with clients and team members
- Excellent communication skills, both verbal and written, with an emphasis on customer satisfaction
- Experience in providing outstanding customer service and problem-solving support
- Proficiency in administrative assistance tasks such as scheduling, coordination, and data management
- Highly organized with attention to detail and the ability to multitask effectively
- Experience in nonprofit or workforce development organizations is a plus
- Proficiency in basic computer applications, such as Microsoft Office Suite or similar tools