What are the responsibilities and job description for the Volunteer Marketing and Social Media Assistant position at CareCuts of Knoxville?
Company Description CareCuts of Knoxville is a non-profit organization dedicated to serving people experiencing homelessness in Knoxville through free grooming and support services. Founded in April 2016, the organization began by offering haircuts and grooming on the first Sunday of every month and has since expanded its services. Volunteers now help provide meals, optical testing and glasses, clothing, transportation, and job resources to community members in need. The organization is operated entirely by volunteers, including hair professionals and support staff who focus on hospitality and dignity. CareCuts aims to make each guest feel valued while addressing practical needs that support personal well-being and stability.
Role Description The Volunteer Marketing Assistant is a full-time, on-site role based in Knoxville, TN, supporting CareCuts’ outreach and visibility within the community. This role includes assisting with the creation and distribution of marketing materials, helping manage social media updates, and supporting email and print campaigns that highlight events and services. The Volunteer Marketing Assistant will conduct basic market research to understand community needs, gather feedback from guests and volunteers, and help identify opportunities to increase engagement and donations. Day-to-day tasks also involve coordinating with volunteer teams, maintaining contact lists, supporting simple promotional activities at events, and providing courteous, in-person communication to partners and supporters. The role contributes directly to CareCuts’ mission by ensuring that more people in need, and more potential supporters, learn about and connect with the organization.
Qualifications
Role Description The Volunteer Marketing Assistant is a full-time, on-site role based in Knoxville, TN, supporting CareCuts’ outreach and visibility within the community. This role includes assisting with the creation and distribution of marketing materials, helping manage social media updates, and supporting email and print campaigns that highlight events and services. The Volunteer Marketing Assistant will conduct basic market research to understand community needs, gather feedback from guests and volunteers, and help identify opportunities to increase engagement and donations. Day-to-day tasks also involve coordinating with volunteer teams, maintaining contact lists, supporting simple promotional activities at events, and providing courteous, in-person communication to partners and supporters. The role contributes directly to CareCuts’ mission by ensuring that more people in need, and more potential supporters, learn about and connect with the organization.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to interact effectively with guests, volunteers, and community partners.
- Candidates should possess Market Research skills to gather, interpret, and share information that supports outreach and program improvement.
- Candidates should possess Sales and Sales & Marketing skills to support fundraising initiatives, promote events, and encourage participation.
- Candidates should have basic computer literacy, including comfort with email, social media platforms, and simple data entry.
- Candidates should demonstrate reliability, organization, and the ability to work collaboratively in a volunteer-driven, mission-focused environment.
- Previous experience in marketing, community outreach, or non-profit work is beneficial but not required; a commitment to serving people experiencing homelessness is essential.