What are the responsibilities and job description for the Receptionist position at CareBridge Home Health?
Job Title: Receptionist (Home Health)
Location: Canton, MI
Job Type: Full-Time (In-Person)
Pay: Starting at $20/hour benefits
About the Role
We are seeking a reliable, detail-oriented Outreach & Office Coordinator to support our home health office operations in Canton, MI. This position is ideal for someone who is great with people, consistent with follow-up, and comfortable handling phone and email communication in a fast-paced healthcare setting.
This role requires flexibility—priorities can shift throughout the day based on patient and office needs.
Key Responsibilities
- Answer incoming calls and route messages appropriately
- Respond to office emails promptly and professionally
- Complete introductory calls to patients
- Coordinate with hospital case managers via calls
- Assist with Patient Satisfaction Surveys and track feedback
- Support additional office tasks as needed to keep operations running smoothly
Required Skills & Qualifications
- Home health experience strongly preferred
- Strong attention to detail and accurate documentation skills
- Excellent follow-up and task management
- Strong customer service and communication skills (phone email)
- Professional, friendly demeanor with patients and families
- Dependable, organized, and able to handle multiple priorities
- Ability to work in-person, full-time in our Canton office
Benefits
We offer a strong benefits package that includes:
- Medical, dental, and vision insurance
- Life insurance
- Short-term disability
- PTO and sick time
- Paid holidays
How to Apply
Please submit your resume and a brief message describing your relevant experience (home health or healthcare office experience preferred) to ahmed@carebridgehh.com