Scheduling Coordinator

CareAparent is a local and independently owned Home Health company serving seniors who want to continue to live independently and safely at home for as long as possible. Every service we offer is a response to the needs and goals of our clients and their families, and our efforts as a company are inspired by the desire to explore possibilities for meeting those needs.

We are seeking a full-time Clinical Scheduling Coordinator to join our Team This position is responsible for master scheduling on the open shifts calendar, handling scheduling changes from clients and clinicians and healthcare professionals, coordinating time off requests, maintaining weekly hourly goals set by manager, and making sure that our seniors have the support they need to continue living independently. If you have good communication, customer service and multitasking skills and a desire to make an impact in your local community, we'd love to speak with you

Come join a growing, collaborative and innovative Team at CareAparent. We are a local and independently owned Home Health company serving seniors who want to continue to live independently and safely at home for as long as possible. We are proud to be certified as a Great Place to Work and recognized as the 2025 Best of Home Care Employer of Choice—recognition earned directly through our team members' feedback. Our incredible employees are the reason we are able to give seniors the care they need to stay where they call home for as long as possible, as comfortably as possible, as humanly as possible.

Wage Range: $24 - $30/hour

Location: 2042 Wooddale Dr, Woodbury, MN 55125

Hours: Standard Business Hours (Monday - Friday)

Hybrid Role? No

Benefits:

• Medical, Dental, Vision, Short-Term Disability and HSA coverage
• 401k with Employer Match
• Opportunities for growth and advancement

Job Duties:

• Schedule all shifts using CareAparent software
• Maintain and update client schedules using authorizations and assessment information with an emphasis on creating high quality matches
• Answer and respond appropriately to phone calls related to client care, scheduling, and shifts, serving as daily point of contact
• Perform schedule adjustments as needed based on daily calendar activity
• Communicate daily schedule changes to clients, caregivers, and/or clinicians
• Recognize and capture opportunities to increase service hours utilization in scenarios to enhance and/or increase the quality of care
• Report weekly scheduling, employee performance, and shift completion data
• Communicate and reinforce CareAparent policies and procedures
• Adhere to company policies and standards for resolving consumer concerns
• Some weekend, after hours, and holiday on-call duties, as needed

Job Qualifications:

• Bachelor's degree required
• Minimum of three (2) years of customer service experience, with minimum of one (1) year of healthcare experience preferred.
• Minimum of one (1) year of relevant experience in a high-volume, fast-paced environment.
• Management experience preferred
• Communication skills (in-person/phone)
• High organizational skills
• Ability to multitask
• Ability to navigate and use technology

All new hires must pass a background check prior to employment.

CareAparent is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, gender, national origin, disability or veteran status.

CareAparent participates in the federal E-Verify program.

Salary : $24 - $30