What are the responsibilities and job description for the DME Intake Specialist – Medical Equipment & Supplies position at Care One Medical Equipment and Supplies?
About Us
Care One Medical Equipment & Supplies is an established Durable Medical Equipment (DME) company serving patients throughout Southeast Michigan.
We specialize in respiratory equipment, including CPAP, BiPAP, noninvasive ventilators, oxygen equipment, and a wide range of home medical equipment and supplies.
We are seeking a dependable, detail-oriented, and experienced DME Intake Specialist to join our growing team.
Key Responsibilities
- Receive and process new patient referrals, prescriptions, and medical documentation.
- Verify insurance eligibility, benefits, coverage requirements, and patient financial responsibility.
- Obtain prior authorizations when required by insurance carriers.
- Review prescriptions, clinical notes, and supporting documentation for completeness and payer requirements.
- Coordinate with physicians' offices, referral sources, patients, respiratory therapists, and internal departments.
- Enter and maintain accurate patient information, orders, and documentation in Brightree.
- Follow up on missing documentation and pending referrals to ensure timely processing.
- Communicate professionally with patients and referral sources regarding order status.
- Work closely with the billing team to minimize denials and prevent delays in reimbursement.
- Maintain accurate records while ensuring HIPAA compliance.
- Manage multiple referrals and prioritize tasks in a fast-paced environment.
Qualifications
Preferred:
- At least 1–2 years of experience in DME intake, medical equipment coordination, insurance verification, or medical authorizations.
- Experience using Brightree is strongly preferred.
- Knowledge of Medicare, Medicaid, and commercial insurance requirements.
- Familiarity with CPAP, BiPAP, oxygen, and other respiratory equipment.
- Experience communicating with physician offices and obtaining medical documentation.
Required:
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to multitask and work independently.
- Comfortable using computers, electronic medical records, and office software.
- Dependability, professionalism, and commitment to patient care.
What We Offer
- Competitive compensation based on experience.
- Stable, full-time employment.
- Supportive, team-oriented work environment.
- Opportunities for professional growth.
- The opportunity to make a meaningful difference in patients' lives.
Apply Today
If you are organized, motivated, and experienced in medical intake or insurance coordination, we would love to hear from you.
Please submit your resume and include any experience with DME, Brightree, insurance verification, and prior authorizations.
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $17 - $21