What are the responsibilities and job description for the DME Clinician - PAP Therapy Specialist position at Care One Medical Equipment and Supplies?
Care One Medical Equipment & Supplies, Inc.
Location: Troy, Michigan
Job Type: Full-time | In-person
Compensation: Competitive, based on experience
About Us
Care One Medical Equipment & Supplies is an established, independently owned Michigan durable medical equipment provider specializing in sleep apnea therapy and home respiratory equipment.
We are seeking an experienced, compassionate, and dependable PAP Therapy Specialist to join our team.
This is a hands-on, patient-facing position focused on CPAP, BiPAP, and ASV equipment setups, patient education, mask fittings, compliance monitoring, troubleshooting, and ongoing patient support.
A Respiratory Therapist license is not required. Appropriate supervision and training will be provided for duties requiring them under Michigan law.
Key Responsibilities
- Perform CPAP/APAP and BiPAP equipment setups, including device preparation, patient instruction, and documentation, under applicable supervision requirements.
- Assist with ASV setups and patient education under licensed respiratory therapist supervision.
- Educate patients on proper device use, cleaning, maintenance, humidification, and replacement supplies.
- Perform mask fittings and refittings, helping patients find comfortable and effective mask interfaces.
- Monitor patient usage and compliance through manufacturer monitoring platforms.
- Proactively contact patients struggling with therapy adherence.
- Troubleshoot mask leaks, discomfort, dryness, equipment concerns, and common barriers to successful PAP use.
- Identify patient concerns that require review by a respiratory therapist or prescribing physician.
- Coordinate with physicians and respiratory therapists regarding patient concerns and prescribed therapy.
- Ensure patients complete required compliance follow-up and documentation.
- Maintain accurate records of setups, patient encounters, compliance reports, and follow-up using Brightree.
- Coordinate with intake, billing, and supply departments to ensure continuity of patient care.
- Provide professional, compassionate, and timely service to patients.
Qualifications
- Prior experience with CPAP, BiPAP, or sleep therapy equipment strongly preferred.
- Experience working in a DME company, sleep center, or related patient-care setting preferred.
- Knowledge of PAP equipment, mask interfaces, and common patient adherence challenges.
- Brightree experience strongly preferred.
- Experience with ResMed AirView or similar PAP compliance-monitoring platforms preferred.
- Familiarity with Medicare PAP compliance requirements is an advantage.
- Excellent communication and patient education skills.
- Strong organization, follow-through, computer proficiency, and documentation skills.
- Ability to work both independently on assigned administrative responsibilities and collaboratively with the clinical team.
What We Offer
- Competitive compensation based on experience
- Health insurance
- Paid time off
- 401(k) retirement plan, subject to eligibility
- Supportive team environment
- Opportunity for long-term growth with an established healthcare company
To Apply
Please submit your resume and include any experience you have with CPAP/BiPAP/ASV setups, mask fittings, PAP compliance monitoring, and Brightree.
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Flexible schedule
- Health insurance
- Retirement plan
Work Location: In person
Salary : $19 - $24