Facilities & Building Operations Manager

CTTI is seeking a Facilities & Building Operations Manager who operates like a field general—not a facilities caretaker.

This role owns the end-to-end performance of modern building operations, overseeing daily facility performance, preventative maintenance, safety systems, vendor networks, and mid-scale renovation projects across an active corporate campus. The ideal candidate is highly organized, decisive under pressure, and fluent in managing work through ticketing systems, vendors, budgets, and real-time communication.

Core Responsibilities

Building Operations & Reliability

• Own daily operational readiness of all buildings, grounds, and shared spaces
• Ensure uninterrupted performance of HVAC, electrical, plumbing, fire safety, access control, utilities, and security-related systems
• Lead preventative maintenance programs to reduce downtime, risk, and reactive spend
• Event Related building access and coordination with building owner and management team
   

Vendor & Trade Network Management

• Build, manage, and hold accountable a network of contracted trades (electrical, mechanical, plumbing, fire systems, general contractors, cleaning, landscaping, security)
• Negotiate scopes, bids, SLAs, and service contracts
• Drive vendor performance using clear metrics, timelines, and documented outcomes
• Cost controls and operational expense reduction 

Project & Renovation Oversight

• Lead small-to-mid size renovation and improvement projects from planning through completion
• Coordinate contractors, internal stakeholders, schedules, permits, and inspections
• Ensure work is delivered safely, on time, and within approved budget

Technology-Enabled Facilities Management

• Use ticketing and work-order systems to intake, track, prioritize, resolve, and close service requests
• Maintain clean documentation, maintenance records, compliance logs, and asset tracking
• Leverage technology to improve response times, visibility, and operational control
   

Budgeting & Cost Control

• Own facilities operating budgets and track spend against forecast
• Prepare cost estimates for moves upgrades, repairs, and capital improvements
• Identify cost-avoidance opportunities without compromising safety or reliability
   

Safety, Compliance & Risk Management

• Ensure all facilities meet OSHA, fire code, life-safety, and environmental regulations
• Oversee fire prevention systems (extinguishers, sprinklers, standpipes, hydrants)
• Coordinate inspections, permitting, and regulatory filings as required
• Maintain a safe, compliant, and professional work environment at all times
   

Leadership & Communication

• Act as the single point of accountability for facilities operations
• Communicate clearly with executives, department leaders, vendors, and on-site staff
• Translate technical issues into plain-language updates for leadership
• Lead with urgency, professionalism, and follow-through
    

Required Experience & Profile

• 5 years in facilities management, building operations, construction management, or a related field
• Proven experience managing vendors and trades, not just internal staff
• Demonstrated success managing budgets, schedules, and multiple concurrent priorities
  
• Strong problem-solving skills with a bias toward action and resolution
• Comfortable operating in a fast-moving, high-expectation environment
  
• Experience using ticketing systems, work-order platforms, or facilities software
• Ability to communicate effectively across leadership, operations, and skilled labor
• Working knowledge of building systems, life-safety requirements, and compliance standards
   

Preferred (Not Required):

• Degree or formal training in Facilities Management, Engineering, Construction, or Business
• Experience supporting corporate offices, event spaces, or multi-use facilities
• Familiarity with access control, security coordination, and modern workplace systems
   

Physical & Practical Requirements

• Ability to walk sites, inspect work, and be hands-on when required
• Ability to lift up to 30–50 lbs as needed
• Valid driver's license and insurable driving record
• Full-time, on-site role (Monday–Friday, 9am–6pm), with flexibility for after-hours issues when required