Illinois Rooming and Reception Supervisor

Cardiovascular Medicine, PLLC is seeking a Rooming & Reception Supervisor to lead rooming CNA and MAs and front desk operations within our Illinois Division. This leadership role is essential in ensuring efficient patient flow, supporting providers, and maintaining a high-quality patient experience across our practice.   If you are a strong leader who thrives in a fast-paced healthcare environment and is passionate about team development and patient care, we encourage you to apply!   Key Responsibilities:   Oversee daily operations of clinical support staff (CNAs, MAs) and reception teams. Ensure efficient patient flow to support timely, high-quality patient care. Coordinate provider schedules, templates, and clinic operations. Serve as a resource for both clinical and reception functions, stepping in as needed. Collaborate with leadership to maintain consistency across Illinois Division locations. Support onboarding and training aligned with CVM standards. Monitor and improve workflows, processes, and quality metrics. Assist in maintaining clinical policies, procedures, and patient education materials. Oversee regulatory compliance (e.g., crash cart readiness, safety standards). Manage facility needs, equipment usage, and operational efficiency. Address patient and provider concerns in alignment with CVM values. Lead staff development, performance evaluations, and staffing decisions. Support EMR optimization and ensure accurate documentation practices. Assist with outreach clinic coordination, including staffing and scheduling. Complete reports, data requests, and administrative responsibilities in a timely manner. Qualifications & Requirements: Education & Experience: High School Diploma required 3 Years leadership or supervisory experience, healthcare experience preferred Licenses/Certifications: CPR certification preferred Skills & Abilities:   Strong leadership and team development skills Excellent communication and interpersonal abilities High level of organization and time management Ability to maintain confidentiality and professionalism Strong problem-solving and critical thinking skills Comfortable working in a fast-paced clinical environment Adaptable, proactive, and solutions-oriented Benefits:   Comprehensive insurance benefits (health, dental, EAP) Competitive 401(k) plan with employer contributions Earned Time Off (ETO) plan Monday–Friday schedule (no nights, weekends, or holidays) Supportive and professional work environment About Us:   Cardiovascular Medicine, PLLC is the largest and most comprehensive provider of cardiovascular care in Eastern Iowa and Western Illinois. We are dedicated to delivering high-quality, compassionate care while fostering a collaborative and professional workplace.