What are the responsibilities and job description for the Admin Assistant position at CardioScan?
Are you a proactive, detail-driven Admin Assistant who thrives in a fast-paced environment and wants to play a key role in supporting a global health tech business?
About Cardiac Monitoring Services (CMS)
Cardiac Monitoring Services (CMS) is a leading cardiac diagnostics provider in the US and part of the global CardioScan group. Based in Newport Beach, CMS partners with hospitals and healthcare networks to deliver fast, accurate cardiac insights that genuinely impact patient outcomes.
As part of CardioScan, you’ll be joining a local, close-knit team while contributing to a global business operating across Australia, New Zealand, the US, Asia and Europe - all powered by our cloud-based platform, BeatBox.
It’s an exciting time to join as we continue to grow and scale globally.
The role
Must haves:
About Cardiac Monitoring Services (CMS)
Cardiac Monitoring Services (CMS) is a leading cardiac diagnostics provider in the US and part of the global CardioScan group. Based in Newport Beach, CMS partners with hospitals and healthcare networks to deliver fast, accurate cardiac insights that genuinely impact patient outcomes.
As part of CardioScan, you’ll be joining a local, close-knit team while contributing to a global business operating across Australia, New Zealand, the US, Asia and Europe - all powered by our cloud-based platform, BeatBox.
It’s an exciting time to join as we continue to grow and scale globally.
The role
- Be the front-of-house and operational backbone of the business, ensuring a seamless experience for customers, clinicians and internal teams
- Manage reception, incoming enquiries and day-to-day office operations with a high level of professionalism and care Coordinate the preparation, shipping and tracking of cardiac devices and equipment across customers and sites Maintain accurate records across systems (e.g. BeatBox, Salesforce, SharePoint), ensuring data integrity and traceability Support internal teams across operations, customer service and projects to keep the business running efficiently Identify and drive improvements to administrative processes to enhance service delivery and reduce friction
Must haves:
- Has experience in an administrative, office coordination or customer-facing role Brings strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Has excellent attention to detail, particularly with data entry, tracking and record management Communicates clearly and professionally with both internal teams and external stakeholders Is proactive, hands-on and comfortable working both independently and as part of a team Has strong problem-solving skills and takes ownership of tasks and outcomes Is tech-savvy and confident learning new systems and tools
- Experience in healthcare, medtech or logistics/operations environments Exposure to CRM or asset management systems (e.g. Salesforce) Experience coordinating shipping, inventory or equipment tracking Experience supporting office culture initiatives, events or team engagement
- A fast-paced, high-growth environment where your role is critical to daily operations and customer experience
- Exposure to global operations, healthcare systems and cross-functional teams
- The opportunity to improve processes and shape how administrative support is delivered as we scale
- A high-trust, team-oriented culture with strong ownership and autonomy
- Birthday leave, EAP access, employee awards and referral bonuses
- A business expanding globally - with genuine career development opportunities