What are the responsibilities and job description for the Medical Receptionist position at Cardiology and Vascular Associates, P.C.?
Join Our Dynamic Team at Cardiology and Vascular Associates (CAVA)!
Are you someone who excels in an organized, people-focused environment? If so, we want you to bring your skills to Cardiology and Vascular Associates (CAVA) – one of Michigan’s leading cardiology practices.
Founded in 2000, CAVA is proud to offer top-tier cardiovascular care through a team of 11 board-certified cardiologists and 8 mid-level providers, serving patients across 5 office locations and multiple area hospitals. As we continue to grow, we are seeking a dedicated, customer-service-oriented Medical Receptionist to become a part of our mission of providing exceptional patient care.
The Role: As a Medical Receptionist, you will be the first point of contact for patients, visitors, and healthcare providers. Your core responsibilities will include managing patient check-ins, scheduling appointments, answering phone calls, verifying insurance information, and handling administrative tasks to ensure smooth office operations. You will be a vital part of creating a welcoming, organized, and efficient environment for both patients and staff.
In this role, you’ll interact directly with patients, physicians, and staff members while managing the front office duties in a fast-paced clinical setting. Your attention to detail and exceptional communication skills will help provide excellent customer service and contribute to a seamless healthcare experience for all patients.
While your primary duties will focus on managing the front desk and supporting office functions, you will also be part of a dynamic healthcare team that values collaboration and high-quality patient care. Flexibility, strong organizational skills, and a positive attitude are essential!
Key Responsibilities:
- Greet patients and visitors in a friendly and professional manner.
- Schedule patient appointments, ensuring accurate data entry and optimal appointment flow.
- Verify patient insurance information and collect necessary co-pays or payments.
- Answer phone calls, respond to patient inquiries, and direct calls appropriately.
- Maintain patient records and ensure HIPAA compliance.
- Assist with patient check-in and check-out processes, ensuring accuracy in demographic and insurance data.
- Perform general clerical duties such as faxing, scanning, and filing documents as needed.
- Collaborate with clinical and administrative teams to ensure smooth office operations.
Desired Qualifications:
- Experience: Previous experience in a medical office or healthcare setting preferred, but not required.
- Technical Skills: Comfortable with office equipment (phones, fax, computers) and EHR systems.
- Communication: Strong verbal and written communication skills, with a commitment to providing excellent customer service.
- Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and stay organized in a busy office environment.
- Team Player: Able to work collaboratively in a team-focused setting while maintaining a positive attitude.
- Adaptability: Willingness to assist with a variety of tasks and adapt to changing needs within the office.
Why CAVA? At Cardiology and Vascular Associates, we’re more than just a workplace — we’re a close-knit team committed to delivering outstanding patient care. By joining us, you’ll become part of an innovative practice where your contributions make a real impact. We offer a dynamic, supportive environment where personal growth and professional development are encouraged.
Ready to make a difference? If you’re eager to take on an important role in an established and respected practice, we want to hear from you!
For inquiries, please reach out to our Director of Human Resources, pmaya@cava.cc.
Note: CAVA is a division of Michigan Healthcare Professionals. If you have ever been employed by Michigan Healthcare Professionals, kindly let us know.
Job Type: Full-time
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17