CUSTOMER EXPERIENCE COORDINATOR CARDINALEWAY HYUNDAI OF SAN BRUNO

Customer Experience Coordinator

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring and understanding. After forty years of success, we're proud to call ourselves one of the nation's top performing dealer groups.

• Position available for both Sales and Service departments
  
  

What We Offer

• Health, Dental, and Vision offered after 90 days
• Each year we look to provide the very best insurance we can offer.
• 401k provided by Empower
• Ancillary insurance provided by Allstate
• FSA offered.
• Life Insurance provided for and paid by Cardinale Automotive Group.
  
  

Responsibilities

• Greet and welcome all sales/service customers
• Enhance the customer sales/service satisfaction by optimizing interaction/surveys
• Analyzing customer feedback and implementing strategies to create a positive experience
• Direct customers to the correct department, notify and introduce the customer to the salesperson
• Work cooperatively with the sales and other internal teams
• Communicate with visitors in a professional, friendly, and efficient manner
• Assist in scheduling and confirming sales appointments
• Other duties as assigned
  
  

Qualifications

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance and eager to improve on all aspects
• Valid driver’s license and clean driving record
  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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