Responsibilities:

Support Residents in Daily Living

• Assist individuals with daily living skills, including hygiene, grooming, dressing, toileting, meal preparation, housekeeping, and use of community resources.
• Participate in hands-on physical care, including transfers, mobility assistance, showers, and emergency evacuations.
• Promote personal growth, independence, and community integration through daily skill-building and recreational activities.
• Accompany individuals to medical, psychiatric, and other essential appointments.

Lead & Support Direct Support Professionals

• Provide on‑the‑job guidance, coaching, and feedback to DSPs to ensure quality services and teamwork.
• Support and help train staff in person or through virtual platforms.
• Model positive interactions, problem-solving skills, and respectful communication with residents and staff.
• Supervise daily documentation, including Therap entries, progress notes, behavior support plans, and staff action plans.

Maintain Program Operations

• Assist the Residence Manager with scheduling, payroll support, household budgeting, and tracking staff attendance and benefits.
• Maintain resident records and uphold strict confidentiality standards.
• Ensure the residence meets all safety standards, including participating in emergency drills and first-aid responses.
• Support the home's daily routines and ensure a warm, home-like atmosphere for all residents.

Leadership & Oversight

• Serve as on-call support in the Residence Manager's absence.
• Conduct observations across all shifts to ensure quality services and identify staff training needs.
• Provide input for staff evaluations and participate in progressive discipline when needed.
• Help facilitate engagement in agency events, such as Self Advocacy activities and community programs.