What are the responsibilities and job description for the Field Production Manager - Roofing position at Cardinal Contractors LLC.?
Cardinal Contractors LLC | Roofing Production
Location: Field-based, with office time as needed
Schedule: Full-time; availability required during active installs
Reports To: Director of Operations
Direct Reports: Project Managers
Position Summary
Cardinal Contractors LLC is seeking an experienced Field Production Manager to lead the daily execution, quality, and accountability of our roofing production team.
This position is responsible for directly managing Project Managers in the field, ensuring roofing installations run smoothly, resolving jobsite issues quickly, maintaining customer satisfaction, and driving consistent compliance with company standards.
The Field Production Manager serves as the primary field escalation point for production-related concerns to identify risks, improve performance, and maintain a high level of workmanship, documentation, and customer service.
Key Responsibilities -
Project Manager Leadership
Day-of-Install Management
Punchlist & Post-Install Closeout
Walkthroughs & Customer Satisfaction
Quality Control & Compliance
Material Control
Reputation & Customer Reviews
Team Development
Safety, Property Protection & Brand Standards
Performance Expectations
Success in this role will be measured by:
- Walkthrough completion within required timeframe
- Customer Satisfaction Form completion and documentation
- Punchlist aging and average time to resolution
- Day-of-install issue resolution time
- Reduction in callbacks and warranty/service rework
- Google review production
- Material return compliance
- Project Manager vehicle readiness
- JobNimbus documentation accuracy
- Customer satisfaction
- Field production consistency
- Project Manager accountability and development
Qualifications
- Roofing production or construction field-management experience preferred
- Strong knowledge of residential roofing systems and installation practices
- Proven ability to lead and hold field personnel accountable
- Strong customer-service and conflict-resolution skills
- Excellent organization, communication, and follow-through
- Ability to identify jobsite problems and make sound decisions quickly
- Experience with JobNimbus or similar CRM/project-management software preferred
- Comfortable working in the field and traveling between active jobsites
- Valid driver’s license and acceptable driving record
- Ability to work flexible hours when required by active production schedules
Why Cardinal Contractors
Cardinal Contractors is focused on strong field execution, accountability, customer service, and continued growth. This role is ideal for a production leader who enjoys being in the field, solving problems, developing people, and driving consistent standards across a growing roofing operation.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $65,000 - $75,000