Caregiver Manager

Key Responsibilities: 

Caregiver Team Leadership & Management: 

• Supervise and support a team of caregivers including unlicensed caregivers, Certified Nursing Assistance and Home Health Aides in delivering high-quality, compassionate care to residents of interim programs. 

• Monitor and evaluate caregiver performance, provide ongoing coaching, and ensure completion of assigned duties 

• Oversee caregiver scheduling, attendance, and timecard approvals using Paycom or other payroll systems 

• Conduct regular quality assurance checks, including inspections of resident room turnovers, cleaning standards, and task completion 

• Facilitate staff meetings, trainings, and in-service sessions for professional development and protocol updates 

• Complete caregiver performance reviews and administer corrective action or performance improvement plans as needed 

• Serve as the primary liaison between caregivers and nursing/clinical leadership to ensure coordinated care and communication 

• Respond to escalated concerns or emergencies involving caregivers or residents and coordinate appropriate follow-up 

• Ensure caregiver adherence to all Cardea Health policies, HIPAA regulations, and harm reduction principles 

Direct Caregiving Support: 

• Provide direct care in alignment with resident care plans, including assistance with Activities of Daily Living 

• Accompany residents to medical appointments and assist with care coordination as needed 

• Respond to resident needs and support their safety, dignity, and well-being 

• Assist with infection control, immunization programs, and health promotion efforts onsite

Site Quality & Janitorial Oversight: 

• Ensure that all site cleaning tasks and safety protocols are completed to standard by caregiving staff 

• Conduct regular inspections of resident rooms, common areas, and staff areas for cleanliness and maintenance needs 

• Manage cleaning supply inventory and ensure proper handling of materials and waste 

• Ensure timely and proper room turnovers when residents are discharged or transferred 

Minimum Required Skills & Qualifications:  

• 5 years experience as CNA OR equivalent experience

• 2 years of direct employee management experience – in healthcare or other setting

• Experience with janitorial or cleaning work 

• Proficiency with timekeeping/payroll systems (e.g., Paycom) and Microsoft suite of services: (Office, Excel, Teams)

Physical Requirements:  

• Occasional sitting or stationary work 

• Frequent standing, walking, kneeling, stooping, and ascending stairs 

• Occasional lifting and carrying  

• Frequent pushing and pulling 

• Frequent reaching high, low, and level 

Work Environment: 

• In-person, onsite at a supportive housing facility 

• Travel to other sites may be required occasionally

Benefits: 

Employees in this role may be eligible for a range of benefits, including:

• Employer-supported medical

• Access to dental and vision insurance

• Paid vacation and sick time

• Retirement plan (401k) participation with a company match

• Commuter benefits

• Long Term Disability

• Life Insurance 

• Eligibility for certain benefits may vary based on hours worked per week and length of employment 

• Specific details are provided in the benefits guide and are subject to change 

Cardea Health is an Equal Opportunity Employer:

Cardea Health is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the state of California and San Francisco Fair Chance Ordinance. 

This job description is not designed to contain a comprehensive list of activities, duties, or responsibilities for this role. Activities, duties, or responsibilities may change, or a new job description may be assigned at any time with or without notice.