What are the responsibilities and job description for the Technical Service position at Carboline?
Title: Technical Service
Location: Conyers, GA
Summary:
As Technical Service for Prime Resins (a division of Carboline), you’ll be the front-line expert supporting job startups, inspecting coatings, and solving challenges. You’ll also contribute to in-house testing, equipment upkeep, and product evaluations—helping drive innovation and excellence in protective coatings.
Minimum Requirements:
Bachelor’s degree in a technical discipline or equivalent relevant experience
0–5 years of technical service or related experience
Preferred: NACE Certified Coatings Inspector (CIP)
Physical Requirements:
Ability to lift up to 75 pounds
Regular exposure to chemicals, including but not limited to: Amines, Polyamides, Isocyanates, Epoxies, Alkyds, Acrylics, Certain inorganic compounds.
Required use of appropriate personal protective equipment (PPE)
Must successfully complete annual respirator medical evaluations and pulmonary function testing in compliance with OSHA requirements
Essential Functions:
Provide technical support for Prime Resins products and equipment, including phone support, on‑site troubleshooting, and job startups at customer and company locations.
Design, build, modify, and improve application and production equipment; perform equipment repair, preventative maintenance, and general facility equipment support as needed.
Train customers and internal teams on proper equipment operation, maintenance, and application best practices (in‑house and on‑site).
Demonstrate strong knowledge of coating and lining product properties, application methods, and performance considerations; support system and equipment recommendations.
Collaborate with Sales, R&D, Quality, Marketing, and Technical Service team members to support customer needs, product improvements, and issue resolution.
Support sales presentations and customer meetings requiring technical expertise; provide field feedback and document findings as appropriate.
Assist with Health and Safety initiatives and promote company safety and quality standards.
Represent Prime Resins and Carboline professionally with customers, vendors, and industry partners.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM’s market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
“In order to be the best, we must hire the best.”