BDC Representatives

BDC / Call Center Representative

CarGuys Inc Rockford, MI

At CarGuys Inc, we dont just answer phoneswe create opportunities, build relationships, and drive the engine that powers our dealership.

Were looking for a driven, high-energy BDC/Call Center Rep who thrives in a fast-paced environment, loves talking to people, and knows how to turn conversations into appointments.

If youre competitive, motivated, and want to be part of a team that winsthis is your shot.

• Be the first impression of CarGuys Incanswer inbound calls, internet leads, and customer inquiries
• Follow up with potential customers (calls, texts, emailswhatever it takes)
• Set and confirm appointments for the sales team
• Keep conversations moving and customers engaged
• Track activity and stay organized in the CRM
• Work hand-in-hand with sales to hit goals and SMASH targets

• Strong communication skillsyoure confident, clear, and personable
• Hustle mentalityyou dont wait for opportunities, you create them
• Positive attitude even when things get busy
• Coachable, competitive, and ready to improve every day
• Comfortable on the phone and quick on your feet
• Previous BDC, call center, or sales experience is a plusbut well train the right person

• Competitive pay performance bonuses (your effort directly impacts your paycheck)
• Full-time, stable opportunity with growth potential
• High-energy, team-first environmentno boring cubicle vibes here
• Training ongoing development (we invest in people who want to grow)
• Real path to move up within the company

• You love talking to people and hate sitting around doing nothing
• You want your income to reflect your effort
• You like goals, competition, and winning
• Youre looking for more than just a jobyou want a career

• You avoid picking up the phone
• You dont like fast-paced environments
• You want something easy, slow, or low effort

If youre hungry, motivated, and ready to be part of something biggerwe want to hear from you.

Apply now and lets get to work.

#ZR