What are the responsibilities and job description for the BDC Representatives/Call Center Rep position at Car Guys Inc.?
BDC / Call Center Representative
CarGuys Inc — Rockford, MI
Not Your Average Call Center Job…At CarGuys Inc, we don’t just answer phones—we create opportunities, build relationships, and drive the engine that powers our dealership.
We’re looking for a driven, high-energy BDC/Call Center Rep who thrives in a fast-paced environment, loves talking to people, and knows how to turn conversations into appointments.
If you’re competitive, motivated, and want to be part of a team that wins—this is your shot.
What You’ll Do
- Be the first impression of CarGuys Inc—answer inbound calls, internet leads, and customer inquiries
- Follow up with potential customers (calls, texts, emails—whatever it takes)
- Set and confirm appointments for the sales team
- Keep conversations moving and customers engaged
- Track activity and stay organized in the CRM
- Work hand-in-hand with sales to hit goals and SMASH targets
What It Takes to Win Here
- Strong communication skills—you’re confident, clear, and personable
- Hustle mentality—you don’t wait for opportunities, you create them
- Positive attitude even when things get busy
- Coachable, competitive, and ready to improve every day
- Comfortable on the phone and quick on your feet
- Previous BDC, call center, or sales experience is a plus—but we’ll train the right person
What’s In It for You
- Competitive pay performance bonuses (your effort directly impacts your paycheck)
- Full-time, stable opportunity with growth potential
- High-energy, team-first environment—no boring cubicle vibes here
- Training ongoing development (we invest in people who want to grow)
- Real path to move up within the company
This Job Is PERFECT For You If:
- You love talking to people and hate sitting around doing nothing
- You want your income to reflect your effort
- You like goals, competition, and winning
- You’re looking for more than “just a job”—you want a career
This Job Is NOT For You If:
- You avoid picking up the phone
- You don’t like fast-paced environments
- You want something easy, slow, or low effort
Ready to Join the Team?
If you’re hungry, motivated, and ready to be part of something bigger—we want to hear from you.
Apply now and let’s get to work.
#ZR
Salary : $18 - $20