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Personal Lines Account Manager

Capstone Search Group
Rochester, NY Full Time
POSTED ON 6/16/2026
AVAILABLE BEFORE 7/15/2026

About the Role

This independent insurance agency is looking for a high performing Personal Lines Account Manager to join their growing team. You will serve a critical function to provide prompt and effective customer service to an existing client base that relies upon this role for daily client questions, renewals, coverage questions, processing new business, and more. The ideal candidate will have a strong working knowledge of multiple insurance companies and can adjust quickly in a fast-paced work environment.


Duties & Responsibilities

  • Act as a main point of contact for processing, client services, ongoing support for claims issues, and more
  • Manage the renewal process with a complete understanding of coverages, carriers, review of pricing, and recommended solutions
  • Develop and maintain strong relationships with both internal and external stakeholders, to include carrier contacts, sales agents, clients, and other staff members


Skills & Experience

  • 2-3 years of progressive experience in personal lines, preferably in a retail agency setting
  • State insurance license required
  • Willingness to learn commercial lines down the road, especially related to agriculture risks


Compensation & Benefits

$55-65,000 full benefits package

Salary : $55,000 - $65,000

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