What are the responsibilities and job description for the Summer Conference Manager (Student Position) position at Capstone on Campus Management LLC?
Job Title: Summer Conference Manager (Student Position)
Reports To: Assistant Director of Operations
Location: The Towers at City College of New York
Compensation: See below
FLSA Status: Non-Exempt Student
Company Information:
Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.
Summary:
The Summer Conference Manager (SCM) is a student position that is an important part of the summer conference team. This position is responsible for managing the delivery of conference services to contracted groups and guests as arranged through the Housing Office at the Towers.
Essential Duties and Responsibilities:
- Supervise and train a team of eight Conference Assistants.
- Coordinate staffing schedules for duty, office coverage, check-ins, setup, and other conference needs.
- Manage assigned conferences, including room assignments, service coordination, on-site check-in/out support, and completing post-conference summaries.
- Maintain timely communication with conference coordinators, Facilities, Residence Life, and Towers staff.
- Conduct quality checks of suites before conference arrivals.
- Participate actively in weekly Conference Team and Towers staff meetings and provide leadership during Summer Conference Staff meetings.
- Serve as a knowledgeable representative of the Towers professional team regarding conference operations and policies.
- Assist with special projects such as billing reviews, procedure updates, summer assessment reports, and planning for future conference seasons.
- Prepare all necessary materials for assigned conferences and ensure readiness for group arrivals.
- Maintain regular communication with conference coordinators regarding needs and potential issues.
- Perform guest service duties including check-ins/outs, directions, and responding to guest concerns.
- Report emergency maintenance needs promptly.
- Maintain accurate operational records and adhere to assigned work schedules.
- Assist with end-of-summer linen inventory and other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or GED required.
- Must be currently enrolled as a full-time student at a higher education institution.
- Must remain in good financial and judicial standing with The Towers and their academic institution.
- Ability to read, write, and present basic information clearly.
- Ability to follow instructions and resolve routine issues using common sense.
- Proficiency with Microsoft Office, Google Workspace, Gmail, and Canva.
- Ability to operate standard office equipment and perform basic computer tasks.
- Ability to lift and move up to 35lbs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision.
Available to work up to 26 hours each week for the entire summer session (May 20 – August 22). Workdays and hours vary based on summer conference needs.
This position is required to be available all day for the following specific dates:
- May 23: Academic Contract Move-Out Date
- July 25: Annual Contract Move-Out Date
- August 22: Fall Move-In Day
Compensation:
This position will work a minimum of 20 hours per week. Eighteen (18) hours each week for a furnished four-bedroom suite room (estimated worth $7,216 per summer period. This position will work the remaining two (2) hours at a rate of $17.00 per hour (maximum of eight (8) hours per week). The maximum hours worked each week not to exceed 26 hours.
Note, If the SCM resigns or is terminated from the position, they must vacate their room and move out of The Towers within three business days. If eligible to reside at The Towers, they may sign a new Housing License Agreement and relocate to the new housing assignment within three business days of the end of employment.
Position is a part-time student position and not eligible for benefits
If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.
Salary : $17