Resident Recruitment & Retention Intern (Queens College)

Job Title: Resident Recruitment & Retention Intern 

Reports To: Assistant Director of Residence Life & Assistant Director of Marketing & Leasing

Location: The Summit at Queens College, Flushing, NY

Compensation: $17.00 per hour & on-site furnished housing

FLSA Status: Non-Exempt

Anticipated Start/End Date: June 1st, 2026 – August 15th, 2026

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

Summary:

Queens College is one of the senior colleges in the City University of New York system. The Summit houses approximately 500 students in a 5-story suite-style residence hall on the college campus. Under the direct supervision of the Assistant Director of Residence Life, the Intern will directly contribute to the marketing efforts for the community, participate in planning of RA training and engagement strategies for the upcoming academic year, and support customer service efforts for residents, guests and conference participants. Intern will work approximately 20 hours per week for the duration of active employment.

Essential Duties and Responsibilities: 

• Develop marketing strategies for prospective residents and current residents
• Create marketing assets and content including digital and print materials
• Assist with RA training and ongoing professional development
• Support development of residential engagement strategies for academic year
• Assist with housing operations for summer residents
• Assist with conference operations for summer guests
  
• Support Housing Office with administrative tasks  
  
• Facilitates programmatic efforts for summer residents 
• Additional duties may be determined based on intern interests and department needs 

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Enrollment in undergraduate or graduate program
• Experience in student housing leadership position or employment
• Interest in an experience concentrated on resident engagement, student outreach, marketing
• Ability to communicate clearly, both written and in speech.
• Must be punctual, organized, and able to meet deadlines.
• Ability to operate office equipment including computer, photocopier, fax, and telephone. 
• Ability to move/lift up to 50lbs
  
  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit.  The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

This is not an employment contract.