What are the responsibilities and job description for the Restaurant Manager position at Capriotti's?
Benefits/Perks
- Competitive Pay
- 401k
- PTO
- Free food while working
- Paid Training
- Employee discount
- Performance bonus
Company Overview
Capriotti’s Sandwich Shop is a dynamic, Fast Casual
restaurant company. We are currently looking for a restaurant Manager at our 190 Elm St. Enfield,
CT location. Capriotti’s is a fast-paced environment with strong core values and fun. If
you are prepared to grow your career, wear multiple hats, and be part of a
fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be
the role for you.
We are a company that understands that our most important
asset is our people! Everyone is valuable, and every contribution counts!
Restaurant Manager Job Summary
Sharing Our Passion One Sandwich at a Time: Accomplishing
Capriotti’s mission begins and ends with you. You are the face of the company
and will provide Uncompromising Standards of Quality and Service by ensuring
hot food is always served hot, cold food cold, all food fresh, in a clean
environment, in full uniform with a smile.
Restaurant Manager Responsibilities
- Builds teams by identifying, recruiting, and hiring the best in the
- available talent pool and utilizes good performance management strategies
- to retain talent.
- Coaches, develops, and motivates the shop’s Team Members by
- following Capriotti’s training standards; identifies and addresses the
- additional development needs of the individuals on the team to encourage
- growth and retention.
- Prepares team schedules with a focus on operational excellence and
- cost management without sacrificing Guest satisfaction and team morale.
- Equitably shares the team workload to maintain
- Role models the standards and maintains the culture for delivering
- CAPtivating Service to Guests.
- Monitors compliance with health, safety, and building relations
- regarding food preparation, serving, and building maintenance.
- Prepares all products according to Capriotti’s specifications, using
- the correct portion, quality, and product presentation controls.
- Maintains the integrity of Capriotti’s recipes to ensure a
- consistent Guest experience at any Capriotti’s location.
- Responsible for cash management and bank deposits.
- Monitors budgets, cost of goods sold, labor, payroll records, and
- all other financial transactions related to the shop.
- Promotes an environment of “salesmanship” by encouraging a culture
- of suggestive selling and an orientation towards “counter service” versus
- “cashier” mindsets at the register.
- Utilizes effective purchasing, inventory, receiving, and
- waste-monitoring procedures.
- Actively participates and promotes all brand-wide and local
- marketing initiatives; demonstrates leadership in Local Shop Marketing
- (LSM).
- Utilizes effective communication skills (oral, written, and
- listening) to foster positive relationships with Team Members, Guests,
- vendors, and other members of the Capriotti's brand.
- Establishes an environment of trust within the shop; including Team
- Members, Guests, vendors, and others.
- Demonstrates emotional resilience under pressure and during changing
- priorities.
- Analyzes information and evaluate results to choose the best
- solution for problem-solving.
Restaurant Manager Qualifications
Skills and Knowledge:
- Service Orientation – Actively looks for ways to help others.
- Time Management – Demonstrates ability to multi-task; can remain
- “hands-on” during a busy shift without losing focus on the guest, product
- quality, and team performance; organizes, plans, and prioritizes daily and
- weekly tasks/projects.
- Computer/Technology – Experience in POS systems and proficiency in
- the use of a computer (e-mail, spreadsheets, and other documents).
- ServSafe Certification is a PLUS
Physical Requirements:
- Ability to withstand work conditions in temperatures of 0F or less and up to 100F.
- Ability to move throughout the restaurant for extended periods at a
- time.
- Can move 50 lbs. for a distance of up to 10 feet.
- Ability to balance and move up to 25 lbs. for distances of up to 50
- feet.
Enfield
Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti’s was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.