Dialogue Store Manager – Topeka, KS

Summary

The primary function of the Store Coordinator is to lead and manage daily store operations at Dialogue Coffee House. This includes supervising staff, maintaining quality customer service, managing training and shift coverage, ensuring operational efficiency, and supporting individuals with intellectual and developmental disabilities (IDD) in community engagement and employment. This position must uphold the mission of the Capper Foundation.

Basic Responsibilities

• Supervise and direct staff to ensure high-quality service and a welcoming customer experience.
• Responsible for opening and closing the store and maintaining leadership presence during all hours of operation.
• Oversees food and drink production, as well as store cleanliness.
• Train and coach new employees, including staff with disabilities, to support skill development and retention.
• Manage daily and weekly inventory of products and replenish as necessary.
• Maintains financial efficiency by managing the cash register and other computer systems.
• Ensure that there is always adequate staffing with leadership presence. This position will be responsible for covering open shifts.
• Provides coaching and direction to the store team to achieve goals.
• Daily and weekly inventory of products (milk, pastries, etc.). Ensures sufficient product is on site, travels to get more as needed.
• Routine contact with Dialogue Coffee Management team.
• Ensure that the store is well maintained, clean and always organized.
• Assists persons with IDD to secure and maintain competitive community engagement employment.
• Other duties as assigned.
  
  

Qualifications

• Read, write and speak fluent English
• High school diploma or GED equivalent
• Minimum of 2 years’ experience in employment services
• Valid Kansas driver’s license and proof of insurance
• Must be able to pass background checks per agency procedures
  
  

Additional Notes

Please see the PDF document for the complete job description.