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Customer Account Manager
Marin's Uk Limited
Sales & Business Development, Customer Service
Salt Lake City, UT, USA
Posted on Jul 23, 2026
Apply now
Customer Account Manager
Apply Location Salt Lake City, Utah Job Category Client Growth & Sales Management Business Unit (brand) Quad Date posted 07/22/2026 Job ID 40974
As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.
General Purpose Of Job
The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product aligns with client specifications. This role involves overseeing client orders, addressing inquiries, and managing expectations for orders throughout the production lifecycle.
Job Requirements
Education: Bachelor’s degree preferred
Experience: 3 years’ experience in customer service or print environment preferred
Knowledge, Skills & Abilities
Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Drug-Free Workplace
Apply
Apply now
See more open positions at Marin's Uk Limited
jobs
Explore
companies
Join talent network
Talent
Customer Account Manager
Marin's Uk Limited
Sales & Business Development, Customer Service
Salt Lake City, UT, USA
Posted on Jul 23, 2026
Apply now
Customer Account Manager
Apply Location Salt Lake City, Utah Job Category Client Growth & Sales Management Business Unit (brand) Quad Date posted 07/22/2026 Job ID 40974
As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.
General Purpose Of Job
The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product aligns with client specifications. This role involves overseeing client orders, addressing inquiries, and managing expectations for orders throughout the production lifecycle.
Job Requirements
- Act as the central point of communication for client orders, managing changes in specifications, schedules, estimates, and instructions while representing the company.
- Serve as a liaison to facilitate clear communication between clients and internal departments throughout the order process using standard processes.
- Foster and maintain client relationships to establish a mutually beneficial business partnership.
- Drive clients to utilize standard inputs and tools.
- Review all order plans to identify and address any obstacles to ensure successful project completion.
- Address and resolve client or production issues, escalating them as necessary.
- Utilize independent discretion to negotiate solutions that influence the general business operations of clients.
- Utilize specialized knowledge in print and marketing services to make independent operational decisions (e.g., shifting work between locations, adjusting print specifications, shut/start production equipment, and job engineering).
- Provide client consultation and education on the overall print business.
- Manage vendor relationships to provide comprehensive end-to-end solutions for the client.
- Engage in account evaluations/renewals to identify and capitalize on opportunities for account optimization.
- Participate in cross-departmental projects.
- Some roles may require adherence to additional guidelines, regulations, and policies, particularly in areas such as Food Safety or High Compliance.
Education: Bachelor’s degree preferred
Experience: 3 years’ experience in customer service or print environment preferred
Knowledge, Skills & Abilities
- Ability to work independently, multi-task and balance several Client Accounts
- Ability to successfully analyze problems, drawing valid conclusions and make recommendations.
- Good prioritization and organization skills
- Strong change management skills
- Proficient with math applications
- Proficient in Microsoft Office applications; including, Word, Excel, PowerPoint
- Excellent written and verbal communication skills
- General knowledge of print industry and processes (preferred).
Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Drug-Free Workplace
Apply
Apply now
See more open positions at Marin's Uk Limited