What are the responsibilities and job description for the Customer Service Assistant position at CapLeo Global?
Title: Customer Service Assistant
A dedicated and customer-focused professional is sought after to support our team as a Customer Service Assistant. This role involves working closely with the Customer Service Associates and Manager to deliver exceptional service and ensure seamless operations.
Key Responsibilities:
- Assist in gathering customer paperwork and uploading it to our computer system.
- Process billing through SAP, ensuring timely and accurate payments.
- Schedule appointments with customers, promoting efficient communication and satisfaction.
Requirements:
- Background in Customer Service, SAP, or Billing, preferably minimum 2 months of experience.
- Proficiency in Microsoft products, particularly Excel, is necessary for this role.
Working Conditions:
- Shift: 7:30 AM - 4 PM (Regular Office Hours).
- Duration: Approximately 2 months, with potential for extension.
- Worksite Type: Onsite at our Palmetto, FL location.
A dedicated and customer-focused professional is sought after to support our team as a Customer Service Assistant. This role involves working closely with the Customer Service Associates and Manager to deliver exceptional service and ensure seamless operations.
Key Responsibilities:
- Assist in gathering customer paperwork and uploading it to our computer system.
- Process billing through SAP, ensuring timely and accurate payments.
- Schedule appointments with customers, promoting efficient communication and satisfaction.
Requirements:
- Background in Customer Service, SAP, or Billing, preferably minimum 2 months of experience.
- Proficiency in Microsoft products, particularly Excel, is necessary for this role.
Working Conditions:
- Shift: 7:30 AM - 4 PM (Regular Office Hours).
- Duration: Approximately 2 months, with potential for extension.
- Worksite Type: Onsite at our Palmetto, FL location.
