What are the responsibilities and job description for the Regional Manager, Contract Compliance position at Capital Vacations?
Myrtle Beach, SC | Regional Oversight: Myrtle Beach & Tennessee
Capital Vacations is seeking an experienced Regional Manager, Contract Compliance to lead contract compliance and Quality Assurance operations across our Myrtle Beach market while providing leadership and oversight for our Tennessee locations.
This is a highly visible, production-driven leadership role for a vacation ownership professional who understands the importance of a strong closing process, contract accuracy, compliance, owner confidence, and retention.
What You’ll Do
This role offers a multi-layered compensation structure designed to reward both individual and regional performance, including:
What We’re Looking For
Capital Vacations continues to grow across key vacation ownership markets, creating opportunities for experienced industry leaders to make a meaningful impact.
We offer comprehensive medical, dental, and vision benefits, 401(k), company-paid life insurance, travel opportunities, career advancement, and a performance-driven culture that values accountability, integrity, and results.
If you are an experienced vacation ownership QA or contract professional ready to take ownership of a region while remaining connected to the closing floor, we want to hear from you.
Capital Vacations is seeking an experienced Regional Manager, Contract Compliance to lead contract compliance and Quality Assurance operations across our Myrtle Beach market while providing leadership and oversight for our Tennessee locations.
This is a highly visible, production-driven leadership role for a vacation ownership professional who understands the importance of a strong closing process, contract accuracy, compliance, owner confidence, and retention.
What You’ll Do
- Lead and support Contract Compliance/QA operations across the Myrtle Beach and Tennessee markets
- Personally conduct and close vacation ownership transactions while maintaining the highest standards of accuracy and compliance
- Manage, coach, and develop site QA/Contract Compliance leadership and team members
- Ensure contracts, credit documentation, funding requirements, disclosures, and closing procedures meet company and regulatory standards
- Monitor rescissions, cancellation trends, closing performance, contract quality, and regional retention
- Partner closely with Sales, Marketing, Operations, Legal, and executive leadership
- Identify potential compliance or misrepresentation concerns and resolve escalated owner issues
- Conduct site visits, audits, training, and performance reviews throughout the region
- Implement consistent processes that protect the company while creating a positive and confident owner closing experience
This role offers a multi-layered compensation structure designed to reward both individual and regional performance, including:
- Competitive base salary
- Weekly production-based earnings tied to personally closed transactions
- Regional performance and retention incentive opportunity
What We’re Looking For
- 2 years of vacation ownership/timeshare experience
- Strong background in Quality Assurance, Contract Compliance, Closing, or Sales Administration
- Previous leadership or multi-site management experience strongly preferred
- Thorough understanding of vacation ownership contracts, disclosures, rescission requirements, financing documentation, and closing procedures
- Proven ability to manage cancellation and retention performance
- Strong communication, coaching, conflict-resolution, and leadership skills
- Ability to work effectively with both sales leadership and compliance-focused teams
- Willingness to travel regularly between assigned markets
- Flexibility to support weekend operations as business needs require
Capital Vacations continues to grow across key vacation ownership markets, creating opportunities for experienced industry leaders to make a meaningful impact.
We offer comprehensive medical, dental, and vision benefits, 401(k), company-paid life insurance, travel opportunities, career advancement, and a performance-driven culture that values accountability, integrity, and results.
If you are an experienced vacation ownership QA or contract professional ready to take ownership of a region while remaining connected to the closing floor, we want to hear from you.