What are the responsibilities and job description for the Deed In Lieu Agent position at Capital Vacations?
Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We provide best-in-class service, have an unparalleled product which offers our members access to (90 ) internal club destinations as well as thousands more external destinations.
We provide opportunities to those wanting to join a dynamic, fast paced team driven to success and rewarded with industry leading compensation plans.
Purpose
Process relinquishment documents for owners participating in resort unwinds, DIL campaigns, and foreclosures while also maintaining integrity of owner database as it changes.
Principal Duties And Responsibilities
We provide opportunities to those wanting to join a dynamic, fast paced team driven to success and rewarded with industry leading compensation plans.
Purpose
Process relinquishment documents for owners participating in resort unwinds, DIL campaigns, and foreclosures while also maintaining integrity of owner database as it changes.
Principal Duties And Responsibilities
- Engage in all efforts to contact delinquent owners via email, phone, or other means necessary to explain the Deed in lieu process and its benefit to the owner
- Monitor and assist with resort foreclosure process
- Communicate with Title Agencies via email to review and confirm updates regarding pending foreclosures.
- Report status of inventory
- Special one-off relinquishment projects for delinquent Capital owners or HOA Board assignments.
- Draft and mail Deed in lieu paperwork to owners for signature; follow-up to ensure documents are properly executed
- Properly record deeds and update database/spreadsheets as necessary.
- Execute, monitor and track Deed-in-lieu Campaigns
- Set up and maintain account files in an organized manner
- Communicate with owners via email, phone, and mail
- Release Inventory from contracts
- Internal and external title searches
- Scanning/filing
- Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
- High School Diploma/GED
- Previous loan processing/mortgage/real estate industry experience is preferred
- Timeshare experience preferred but not required
- Deed/Title/Foreclosure experience preferred but not required
- Excellent communication skills verbal and written
- Advanced proficiency in Microsoft Office; Word, Excel, etc.
- Time management skills
- Project planning, implementation and completion