What are the responsibilities and job description for the Technical Writer position at Capital Technology Alliance?
Primary Responsibilities:
- Develop and maintain comprehensive technical documentation for IT projects
- Create business documentation, including project plans, business cases, and requirements documents
- Produce user documentation, such as user guides, manuals, and training materials
- Collaborate with IT project managers, business analysts, and developers to gather information
- Ensure documentation is accurate, clear, and concise
- Update and revise documentation as projects evolve
- Utilize documentation tools and software to create and manage documents
- Conduct interviews and research to understand project requirements and technical details
- Review and edit documentation created by other team members
- Ensure all documentation adheres to organizational standards and guidelines, particularly the Department’s Program Management Office (PMO) standards and Rule 60GG-1, Florida Administrative Code (F.A.C.)
Minimum Qualifications:
- Three or more years of proven business or technical writing experience and a working knowledge of multiple software and graphics packages
- Excellent written and verbal communication skills
- Strong understanding of technical concepts and ability to translate them into user-friendly documentation
- Expert proficiency with Microsoft Word, Excel, Visio, PowerPoint, and Adobe Acrobat
- Ability to work independently and support multiple projects simultaneously
- Strong attention to detail and organizational skills
- Experience creating various types of documentation, including technical, business, and user documentation
- Experience preparing status reports and providing management briefings
- Experience with meeting facilitation and documentation
- Ability to document user stories and write business IT system requirements
- Ability to collaborate effectively with cross-functional teams
- Familiarity with project management methodologies and tools