Inside Sales Representative

Why CIG?

At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!

CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.

Why Choose CIG’s Sales & Marketing Team?

The Sales & Marketing department at CIG is the perfect place for seasoned professionals to take their skills and acumen to the next level with an organization that stands out as a vibrant and established carrier. The Sales & Marketing team is the voice and face of CIG, working one on one with agencies to expand the lives we touch.

Benefits

• Accrue twenty-one days of Paid Time Off during your first year
• Up to eighty-seven percent of benefits covered by CIG for you and your family members
  • Medical, dental, vision plans
• One hundred percent covered plans
  • Basic Life & AD&D
  • Employee Assistance
  • Leave Management
  • Long Term Disability
  • Short Term Disability (Outside of CA)

• Family Caregiver Support (Homethrive)
• Child Care Resources (Tootris)
• Business Travel Accident Protection

• Voluntary benefit offerings
  • Short-term (CA only)
  • Voluntary Life AD&D self, spouse and child plans
  • Flexible Spending
  • Health Savings (HSA)
  • Hospital Indemnity
  • Accidental Injury

• Critical Illness
• ARAG Legal Services
• Norton LifeLock

• Nine paid holidays, plus two floating holidays
• Above and Beyond Reward Recognition Program
  • Kudos & Shout Out Points Program
  • Quarterly Above and Beyond Bonus Program
  • Annual Above and Beyond Bonus Program
• Competitive compensation
  • Base compensation
  • Salary Management Spot Bonuses
  • Annual Incentive/Profit sharing program, potential payout annually based on company results.
• Discount partnerships
  • Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
• Insurance Educational reimbursement and bonus programs
• Employee Referral Bonus Program
• Home and Auto Insurance Discount Program.
• Paid Volunteer Time – Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
• Retirement savings benefit (401k and Roth match)
• Health & Financial Wellness
  • Wellness platform, tools and events
  • Health Savings Account – match
  • Financial Wellness Resources

Work Environment & Format

The Inside Sales Representative role is a hybrid eligible position out of our Reno, NV, or Roseville, CA, offices.

Job Overview

The Inside Sales Representative plays a pivotal role in fostering relationships with independent insurance agents representing CIG. Operating out of a CIG office in a hybrid work model, this individual will utilize video conferencing and other digital communication tools to engage with agents, providing them with key insights into our underwriting appetite, sales processes, and expectations for partnership. The role is responsible for driving agency engagement, supporting production growth, assure profitability of all lines of business and holding agencies accountable for performance metrics. This position requires strong sales acumen, relationship management skills, and the ability to work effectively in a hybrid environment.

Responsibilities

• Serve as the primary point of contact for assigned independent agencies, delivering strategic guidance on CIG’s underwriting appetite, products, and business procedures.
• Develop and execute agency planning goals to drive production growth, profitability and ensuring alignment with company goals.
• Conduct virtual meetings, training sessions, and business reviews with agencies to educate and support their success.
• Monitor and analyze agency performance, providing actionable feedback and holding agencies accountable for production targets.
• Identify opportunities for growth within assigned agencies and implement strategies to maximize business potential.
• Partner with internal underwriting, marketing, and service teams to ensure smooth operations and a positive agency experience.
• Track and report key performance indicators (KPIs), providing insights to sales leadership on trends and opportunities.
• Act as a trusted advisor to agencies, addressing concerns and advocating for solutions that drive mutual success.
• Through documentation of all agency interactions in internal APS systems
• Full understanding and consistent deployment of internal Sales Process
• Identifying and appointing agencies across regions and territories
• Job description is not prescriptive, but rather a guide as to the duties and responsibilities you will have, however it is not limited to the listed above.

Requirements

• Associate’s degree in business, Marketing, Insurance, or a related field (or equivalent experience).
• 2 years of experience in insurance sales, agency development, or a related field within P&C insurance.
• Proven ability to build and maintain professional relationships remotely.
• Proficiency with virtual communication platforms (e.g., Microsoft Teams, Zoom) and CRM software.
• Excellent verbal and written communication skills.
• Self-motivated with the ability to work independently in a remote environment.

Career Path Potential

• Agency Development Manager

Salary Range: $63,729 - $105,153

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.

Salary : $63,729 - $105,153