What are the responsibilities and job description for the Claims Trainer position at Capital Insurance Group?
Why CIG?
At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!
CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.
Why choose CIG’s Claim’s Team?
CIG claims department is here to support our insureds throughout their claims process. We work directly with our agency partners and policyholders to accomplish successful claim resolutions. Join the claims operation and you can be part of a team who provides excellent service, build relationships, and achieves successful outcomes for our clients.
Benefits
This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Monterey (CA), Roseville (CA), Bakersfield (CA), Phoenix (AZ), and Spokane (WA).
Job Overview
The Claims Trainer works directly with the Claims Training Supervisor to administer and monitor the effectiveness of training for individual and group claims, technical and system-specific performance training results. Working with the Claims Training Supervisor, delivers claims training programs and workshops to claims division employees. The Claims Trainer advocates for a culture of continuous staff development and superior claims service to our customers. Contributes to new training program and design, and existing program enhancements. Collects feedback on sessions from attendees to use for future improvements to content and presentation. Assists in collecting CA training required details for submitting on behalf of CIG for training funds reimbursement. The Claims Trainer assists and supports the onboarding of new hires and administers continuous training to existing staff.
Minimum Requirements
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.
At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!
CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.
Why choose CIG’s Claim’s Team?
CIG claims department is here to support our insureds throughout their claims process. We work directly with our agency partners and policyholders to accomplish successful claim resolutions. Join the claims operation and you can be part of a team who provides excellent service, build relationships, and achieves successful outcomes for our clients.
Benefits
- Accrue twenty-one days of Paid Time Off during your first year
- Up to eighty-seven percent of benefits covered by CIG for you and your family members
- Medical, dental, vision plans
- One hundred percent covered plans
- Basic Life & AD&D
- Employee Assistance
- Leave Management
- Long Term Disability
- Short Term Disability (Outside of CA)
- Family Caregiver Support (Homethrive)
- Child Care Resources (Tootris)
- Business Travel Accident Protection
- Voluntary benefit offerings
- Short-term (CA only)
- Voluntary Life AD&D self, spouse and child plans
- Flexible Spending
- Health Savings (HSA)
- Hospital Indemnity
- Accidental Injury
- Critical Illness
- ARAG Legal Services
- Norton LifeLock
- Nine paid holidays, plus two floating holidays
- Above and Beyond Reward Recognition Program
- Kudos & Shout Out Points Program
- Quarterly Above and Beyond Bonus Program
- Annual Above and Beyond Bonus Program
- Competitive compensation
- Base compensation
- Salary Management Spot Bonuses
- Annual Incentive/Profit sharing program, potential payout annually based on company results.
- Discount partnerships
- Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
- Insurance Educational reimbursement and bonus programs
- Employee Referral Bonus Program
- Home and Auto Insurance Discount Program.
- Paid Volunteer Time – Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
- Retirement savings benefit (401k and Roth match)
- Health & Financial Wellness
- Wellness platform, tools and events
- Health Savings Account – match
- Financial Wellness Resources
This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Monterey (CA), Roseville (CA), Bakersfield (CA), Phoenix (AZ), and Spokane (WA).
Job Overview
The Claims Trainer works directly with the Claims Training Supervisor to administer and monitor the effectiveness of training for individual and group claims, technical and system-specific performance training results. Working with the Claims Training Supervisor, delivers claims training programs and workshops to claims division employees. The Claims Trainer advocates for a culture of continuous staff development and superior claims service to our customers. Contributes to new training program and design, and existing program enhancements. Collects feedback on sessions from attendees to use for future improvements to content and presentation. Assists in collecting CA training required details for submitting on behalf of CIG for training funds reimbursement. The Claims Trainer assists and supports the onboarding of new hires and administers continuous training to existing staff.
Minimum Requirements
- In-office presence
- 5 year’s claims experience to include experience with casualty and/or property claims
- Ability to independently source information and identify solutions
- Proficiency with MS Office Suite
- Effective time and desk management skills
- Strong communication skills both written and verbal
- An ability to quickly learn and apply acquired knowledge essential to the position
- AIC and/or CPCU Preferred
- College Degree Preferred or equivalent experience.
- Claims Training Supervisor
- Claims Audit and Development Manager
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.
Salary : $60,122 - $99,201
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