What are the responsibilities and job description for the Solution Enterprise Architect - Database L3 position at capgemini?
Required Skills & Qualifications:
Bachelor's or master's degree in computer science, Engineering, or related field.
5 years of experience in cloud Solution architecture, preferably with Google Cloud Platform.
Hands-on experience with Dialogflow CX, including flow design, fulfillment, and webhook integration.
Deep understanding of Contact Center AI Services (CCAS) and their application in real-world scenarios.
Experience with webhooks, RESTful APIs, and backend services integration.
Familiarity with GCP services such as Cloud Functions, Cloud Run, Pub/Sub, BigQuery, and IAM.
Strong proficiency in Python for scripting, automation, and API development.
Knowledge of Agentic AI
Excellent communication and stakeholder engagement skills.
Preferred Qualifications:
Google Cloud certifications (e.g., Professional Cloud Architect, Professional Cloud Developer).
Experience with Speech-to-Text, Text-to-Speech, and Agent Assist.
Knowledge of CI/CD pipelines, DevOps practices, and containerization (Docker/Kubernetes).
Experience with conversational analytics and performance optimization.
Familiarity with enterprise contact center platforms (e.g., Genesys, Five9, Twilio).
Hands on knowledge using Gen AI, Playbooks & CCAI Insights."
CES Architect Required Qualifications:
5 years of experience in cloud architecture, contact center technologies, or conversational AI.
Proven expertise in Dialogflow CX, including Playbook-based design and orchestration.
Strong knowledge of Generative AI, including LLMs, prompt engineering, and RAG architectures.
Hands-on experience with GCP services: Vertex AI, Cloud Functions, BigQuery, Pub/Sub, App Engine.
Experience with Python, API integrations, webhooks, and real-time data pipelines.
Excellent communication and stakeholder engagement skills.
Preferred Qualifications:
Experience with multi-channel bot architecture and contact center platforms.
Background in enterprise solution architecture, AI/ML systems, or cloud-native design.
Google Cloud certifications:
Professional Cloud Architect
CES Specialization
The pay range that the employer in good faith reasonably expects to pay for this position is $50.85/hour - $79.46/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $51 - $79