What are the responsibilities and job description for the Senior Scrum Master position at capgemini?
We are seeking an experienced Senior Scrum Master to lead Agile delivery across multiple teams while providing leadership and guidance to a team of Scrum Masters. The ideal candidate will be a servant leader with strong Agile expertise, exceptional stakeholder management skills, executive-level reporting capabilities, and proven experience managing cross-team dependencies in complex enterprise environments.
This role will not only facilitate Agile ceremonies and team effectiveness but will also act as a strategic partner to Product Owners, Delivery Leaders, Program Managers, and senior executives to ensure successful delivery of business outcomes.
Key Responsibilities:
Agile Leadership & Coaching:
Serve as Lead Scrum Master across multiple Agile teams.
Provide leadership, mentoring, and guidance to 2 to 3 Scrum Masters.
Drive consistent Agile and Scrum practices across teams.
Coach teams, Product Owners, and stakeholders on Agile principles and continuous improvement.
Foster a culture of accountability, collaboration, transparency, and continuous learning.
Team Facilitation:
Facilitate all Scrum ceremonies including:
Sprint Planning
Daily Standups
Sprint Reviews
Sprint Retrospectives
Backlog Refinement
Ensure teams maintain healthy Agile metrics and predictable delivery.
Create psychologically safe environments that promote innovation and collaboration.
Dependency & Risk Management:
Identify, track, and manage cross-team, cross-program, and external dependencies.
Proactively remove impediments impacting delivery.
Facilitate dependency resolution across multiple delivery streams.
Maintain visibility of risks, issues, assumptions, and dependencies (RAID).
Escalate critical blockers to leadership with mitigation recommendations.
Stakeholder Management:
Collaborate with:
Product Owners
Business Stakeholders
Architects
Engineering Managers
Program Managers
Client Leadership
Delivery Leadership Teams
Drive alignment across multiple stakeholder groups.
Facilitate decision-making and conflict resolution.
Manage stakeholder expectations through effective communication and transparency.
Executive Reporting & Governance:
Prepare and present delivery updates to senior leadership and executive stakeholders.
Develop and maintain Agile dashboards and reporting frameworks.
Track and report:
Sprint Progress
Velocity Trends
Predictability Metrics
Dependency Status
Risk Exposure
Release Readiness
Deliver concise executive summaries highlighting delivery health, risks, and action plans.
Support governance reviews, Quarterly Business Reviews (QBRs), PI Planning, and leadership review meetings.
Scaling Agile Delivery:
Coordinate activities across multiple Agile teams.
Facilitate Scrum of Scrums and cross-team planning sessions.
Support SAFe, Large Scale Scrum (LeSS), Scrum@Scale, or other scaled Agile frameworks.
Drive continuous improvement initiatives at program and organizational levels.
Mentoring & Capability Development:
Mentor Scrum Masters to improve Agile maturity.
Conduct coaching sessions, workshops, and knowledge-sharing forums.
Support Agile transformation initiatives.
Contribute to Agile Community of Practice and organizational capability development.
Required Qualifications:
Experience:
10 years of IT experience.
5 years of Scrum Master experience in Agile environments.
Experience leading multiple Agile teams simultaneously.
Experience managing or mentoring Scrum Masters.
Strong experience working within large enterprise programs.
Proven track record managing cross-team dependencies and stakeholder engagement.
Certifications:
Preferred::
Certified Scrum Master (CSM)
Professional Scrum Master (PSM)
SAFe Scrum Master (SSM)
SAFe Advanced Scrum Master (SASM)
SAFe Release Train Engineer (RTE)
Agile & Delivery Expertise:
Scrum
Kanban
SAFe
Lean Agile Practices
Agile Metrics & Reporting
Program Increment (PI) Planning
Release Planning
Dependency Management
Risk Management
Tools:
Hands-on experience with:
Jira
Confluence
Microsoft Teams
Excel and Executive Reporting Dashboards
Key Competencies:
Leadership:
Servant Leadership
Influencing Without Authority
Coaching & Mentoring
Organizational Agility
Communication:
Executive Presentation Skills
Stakeholder Management
Conflict Resolution
Facilitation Excellence
Delivery Management:
Dependency Management
Risk & Issue Management
Roadmap Alignment
Strategic Planning
Business Acumen:
Outcome-based Delivery
Value Stream Thinking
Continuous Improvement
Client Relationship Management
Success Measures:
Delivery predictability and sprint success rate.
Effective resolution of cross-team dependencies.
Agile maturity improvement across teams.
Leadership satisfaction with reporting quality and transparency.
Improvement in team health and stakeholder engagement.
Successful mentoring and development of Scrum Masters.
Reduced delivery risks and improved release outcomes.
The pay range that the employer in good faith reasonably expects to pay for this position is $31.78/hour - $49.66/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $32 - $50