Sales Counter Support Technician

• Support deployment of new computers

• Provide centralized phone support from Appliance Park

• Printer setup and configuration

• Validate VPN functionality

• Transfer and validate user data

• Support Wi-Fi access points and wireless devices

• Track support provided

• Windows 10 and Core Image support

• End-user training

• Other duties as assigned
  

QUALIFICATIONS & SKILLS:

• Dell and Lenovo certified (Forum/SDS roles)

• Dell and IBM certified or comparable experience (Sales Counter role)

• A certified or comparable experience

• Minimum three (3) years deskside support experience

• Strong knowledge of Windows XP/7/10 environments

• Working knowledge of Active Directory

• Working knowledge of Windows Server 2003/2008 (Sales Counter role)

• Strong communication and organizational skills

• Ability to work with minimal supervision

• Proactive troubleshooting mindset

The pay range that the employer in good faith reasonably expects to pay for this position is $16.64/hour - $26.00/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Salary : $17 - $26