Program Management

• We're seeking an experienced Program Manager to lead a portfolio of AI, GenAI, Agentic AI, Automation, RPA and Data initiatives within the customer transformation program. This individual will partner with ETS executives, business stakeholders, architects, engineers, and delivery teams to drive the successful discovery, development, deployment, and adoption of AI-powered business solutions.

• The ideal candidate combines strong program management experience with practical understanding of AI implementation, Agile delivery, business process transformation, and value realization. They must be comfortable operating across business and technology teams while managing multiple concurrent AI use cases from ideation through production deployment.
  
  

Key Responsibilities:

Program Leadership:

• Lead a portfolio of AI, GenAI, Agentic AI, Data, and Robotic Process Automation initiatives across multiple ETS business functions.

• Establish and manage integrated program plans, milestones, dependencies, risks, and cross-functional deliverables.

• Drive executive governance, steering committees, status reporting, and decision-making forums.

• Ensure alignment between business objectives, technology delivery, and value realization goals.

• Capture, draft, and publish weekly status reporting for executives and technical stakeholders
  

AI Use Case Delivery:

• Partner with business stakeholders to identify, refine, and prioritize AI opportunities.

• Manage AI use cases through discovery, requirements definition, design, development, testing, deployment, and adoption.

• Coordinate activities across business SMEs, architects, data teams, AI engineers, and delivery partners.

• Track implementation progress, business readiness, user adoption, and benefits realization.
  

Stakeholder Management:

• Serve as the primary liaison between ETS business leaders and delivery teams.

• Facilitate workshops, design sessions, prioritization meetings, sprint reviews, and executive updates.

• Manage stakeholder expectations and drive timely decisions to remove delivery blockers.

• Build strong relationships across business, operations, HR, finance, technology, and enterprise architecture organizations.
  

AI Delivery Governance:

• Ensure compliance with AI governance, Responsible AI, security, privacy, and enterprise architecture requirements.

• Coordinate architecture reviews, funding discussions, environment readiness, and deployment approvals.

• Monitor risks, dependencies, and implementation issues across the portfolio.

• Drive continuous improvement of delivery processes and operating models.
  

Value Realization & Adoption:

• Define measurable business outcomes and success metrics for AI initiatives.

• Track adoption, utilization, productivity improvements, and business value realization.

• Partner with business leaders to develop implementation roadmaps and scaling strategies.

• Support organizational change management, communications, and training activities.

The pay range that the employer in good faith reasonably expects to pay for this position is $55.48/hour - $86.68/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Salary : $55 - $87