What are the responsibilities and job description for the POS Test Analyst / QA Business Analyst position at Capgemini?
We are seeking an experienced POS Test Analyst / QA Professional with strong expertise in Point of Sale (POS) systems, testing, business analysis, and stakeholder engagement. The ideal candidate will have experience supporting POS modernization initiatives, system transitions, and end-to-end testing activities across retail and payment ecosystems.
Key Responsibilities:
Perform manual testing of POS applications and related digital platforms.
Design, execute, and validate end-to-end user flows and business-critical transaction scenarios.
Analyze and troubleshoot POS transaction issues by reviewing server logs and transaction XMLs.
Participate in requirements gathering, clarification sessions, and business process analysis.
Support legacy-to-new system migration and transition programs, ensuring seamless business continuity.
Collaborate with business and technical teams to define test strategies, test cases, and acceptance criteria.
Coordinate with stakeholders across business, product, and technology teams to ensure successful project delivery.
Support Go-Live activities, including deployment validation, production testing, release readiness, and post-production verification.
Contribute to release management processes and production support activities.
Document test results, defects, requirements, and project updates using standard project management and collaboration tools.
Required Qualifications:
4+ years of experience working with Point of Sale (POS) systems.
Strong experience in Manual Testing and System Integration Testing (SIT).
Proven ability to validate complex user journeys and transaction flows.
Experience analyzing POS server logs and transaction XML messages.
Good understanding of SQL for data validation, troubleshooting, and testing activities.
Familiarity with payment processing systems, payment gateways, and retail transaction workflows.
Experience supporting POS modernization or legacy-to-new platform migrations.
Strong business analysis skills with experience in requirements elicitation and documentation.
Excellent stakeholder management, communication, and collaboration skills.
Experience with POS and Digital channel Go-Live testing, deployment validation, and release management.
Hands-on experience with JIRA, Zephyr, and Confluence.
Preferred Skills:
Experience working in Retail, Hospitality, or Payments domains.
Knowledge of POS integrations with backend systems, payment processors, and digital channels.
Ability to work effectively in Agile/Scrum environments.
The pay range that the employer in good faith reasonably expects to pay for this position is $30.97/hour - $48.40/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. T
undra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $31 - $48