Lead Process Automation Engineer

We are seeking a Lead Process Automation Engineer to drive AI-enabled process discovery and intelligent automation across high-volume financial-services operations (e.g., client servicing, payments, lending operations). You will deploy Skan.ai's vision-based process-intelligence platform, integrate Generative AI (GenAI) solutions, and deliver measurable cost reduction, efficiency gains, and superior employee / customer experience and its clients.

Key Responsibilities:

• Deploy & administer Skan.ai agents to capture end-to-end desktop journeys; generate granular process maps, metrics, and conformance dashboards.
• Analyze Skan insights to pinpoint bottlenecks, rework, and automation opportunities; quantify value (cost, cycle time, error rate).
• Build and maintain an automation roadmap (RPA, low-code workflow, GenAI assistants) aligned to Capgemini Financial Services efficiency goals.
• Design, develop, and oversee automation solutions hands-on with RPA tools (UiPath, Automation Anywhere, Blue Prism) and Python / low-code scripting.
• Prototype and embed GenAI capabilities (e.g., chatbots, LLM-generated documentation, summarization) to elevate operations productivity.
• Collaborate with Operations leaders, Technology partners, and Risk teams to ensure solutions meet security, compliance, and change-management requirements.
• Track KPI improvements post-implementation; prepare benefit-realization reports and drive continuous optimization.
• Act as a technical mentor and evangelist, promoting best practices in process intelligence and automation across Capgemini Financial Services.

Required Qualifications:

• 10 years in process improvement / automation engineering with large-scale transformation ownership.
• Expert in process discovery / mining preferably Skan.ai (or Celonis, FortressIQ).
• Proven delivery of RPA / workflow automations in production; strong Python or scripting proficiency.
• Solid grounding in AI/ML concepts and hands-on experience applying Generative AI / LLMs in enterprise use cases.
• Working knowledge of financial-services operations (payments, servicing, lending, back-office).
• Analytical, Lean Six Sigma mindset (Green Belt/Black Belt or equivalent experience).
• Excellent communication skills; able to translate technical findings into business value for senior stakeholders.
• Bachelor's in Engineering, Computer Science, Information Systems, or related field; Master's a plus.

Desired Qualifications:

• Experience within a large financial institution or consulting for financial-services COO organizations.
• Prior launch of a process-intelligence program from concept through adoption.
• Certifications: UiPath Developer, AA Advanced RPA, Lean Six Sigma, AI/ML or GenAI credentials.
• Familiarity with industry risk, control, and change-management frameworks.

Tools & Technologies:

• Skan.ai
• RPA (UiPath, Automation Anywhere, Blue Prism)
• Python
• SQL
• Celonis
• Power BI
• ServiceNow
• Cloud (Azure / GCP)
• GenAI platforms (OpenAI API, Azure OpenAI, Vertex AI)
• Git
• CI/CD pipelines

The pay range that the employer in good faith reasonably expects to pay for this position is $32.36/hour - $50.56/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Salary : $32 - $51