Deputy Project Manager

Capgemini Government Solutions (CGS) LLC is seeking a highly motivated and experienced Deputy Project Manager with ServiceNow experience to join our team and collaborate with our government clients. The successful applicant will lead the design, development, and implementation of the project, ensuring seamless integration with our collaborators.

Applicants will have the opportunity to utilize and grow their skills, work with a motivated and creative team, engage with different partners, and improve CGS' ability to assist our clients.

Job Responsibilities: 

As a Deputy Project Manager, you will:

• Actively lead planning, executing, and monitoring project activities to ensure on-time, on-budget, and high-quality delivery.

• Act as second-in-command, stepping in for the Project Manager when needed to provide direction and oversight.

• Coordinate daily project operations, ensuring alignment with scope, schedule, cost, and quality objectives.

• Oversee project documentation, reporting, and compliance with contractual and regulatory requirements.

• Support stakeholder management by preparing status updates, progress reports, and presentations.

• Maintain strong relationships with clients, addressing day-to-day concerns and escalating issues when necessary.

• Assist in managing expectations, scope changes, and contractual deliverables.

• Track project performance metrics, milestones, and deliverables to ensure contractual compliance.

• Identify risks and issues, propose mitigation strategies, and monitor resolution.

As a ServiceNow Platform SME, you will support activities such as:

• Map business and technical requirements, including integrations.

• Review existing ServiceNow solution architecture and recommend changes for proposed application enhancements.

• Lead a cross-functional project team, which may include operations and data analytics SMEs, as well as ServiceNow Business Analysts and Developers.

• Develop and maintain technical documentation.

• Serve as the bridge between business stakeholders and technical delivery teams to ensure clarity and alignment.

• Support project activities surrounding business processes, demand planning, and gathering dashboard requirements for logistics and operations needs

• Support project activities focused on automating mission communications and data transfers

• Support project activities for optimizing reporting and visualization of key data metrics

• Lead efforts to improve program data integrity and quality as requested by the client

Required Qualifications:

• U.S. Citizenship is required.

• Having and maintaining an active Government Security Clearance.

• Associate degree or equivalent experience.

• Must be able to work multiple tasks in a team-based environment.

• 8 years of experience leading and supporting ServiceNow based projects

• 8 years of experience leading implementations, custom development and/or O&M activities in the ServiceNow Platform. Strong understanding of core ServiceNow products and data model, with emphasis on development and enhancement of scoped applications.

• ServiceNow Certified System Administrator (CSA) certification

• Flexibility to travel to project-site when required.

Desired Qualifications:

• Strong communication and team-building skills.

• Experience managing teams through the development lifecycle, including requirements gathering, design, development, testing and implementation.

• ServiceNow Application Developer (CAD) certification or commensurate experience with application development in ServiceNow or similar platforms.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Get The Future You Want | www.capgemini.com

Disclaimer

All qualified applicants will be considered for employment based on their skills, and merit.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $155k- $185k.

This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Salary : $155,000 - $185,000