Business/System Analyst

We are looking for a skilled Business/System Analyst with strong expertise in requirements gathering, process design, and Agile methodologies. The ideal candidate will bridge the gap between business needs and technical solutions by translating requirements into clear documentation, user stories, and process flows using tools like JIRA, Lucidchart, and Visio.

Key Responsibilities:

• Perform business, system, and technical analysis to understand project requirements

• Collaborate with stakeholders to gather, analyze, and document requirements

• Define functional and non-functional requirements

• Create detailed user stories, acceptance criteria, and use cases

• Conduct requirement workshops and stakeholder discussions

• Design and document business processes, workflows, and system diagrams using:

• Lucidchart

• Microsoft Visio

• Translate business requirements into technical specifications

• Work closely with development, QA, and product teams

Participate in Agile/Scrum ceremonies:

• Sprint planning

• Daily stand-ups

• Backlog grooming

• Sprint reviews

• Manage and track requirements in JIRA

• Ensure requirements are clearly understood and implemented correctly

• Support UAT (User Acceptance Testing) and validation

• Identify process improvement opportunities and recommend solutions
  
  

Required Skills:

Analysis Skills:

Strong experience in:

• Business Analysis

• System Analysis

• Technical Analysis

• Ability to break down complex problems into clear requirements
  

Requirement Management:

Expertise in:

• Requirement elicitation

• Requirement definition and documentation

Experience writing:

• User stories

• Use cases

• Functional specifications

• Acceptance criteria
  

Process Design:

Hands-on experience with:

• Process mapping

• Workflow diagrams

• Data flow diagrams (DFD)

Tools:

• Lucidchart / Visio
  

Agile & Tools:

• Strong understanding of Agile/Scrum methodologies

Experience working with:

• JIRA (backlog management, story tracking)

Knowledge of:

• Sprint lifecycle

• Agile best practices
  
  

Preferred Skills:

• Exposure to technical systems, APIs, or integrations

• Basic understanding of SQL / databases

• Experience with UAT coordination and testing support

Familiarity with tools like:

• Confluence

• Azure DevOps

• Domain knowledge (Finance, Healthcare, E-commerce, etc.) is a plus

The pay range that the employer in good faith reasonably expects to pay for this position is $34.67/hour - $54.18/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Salary : $35 - $54