Demo

Senior Assessment Retention Specialist, EWD

Cape Fear Community College
Wilmington, NC Full Time
POSTED ON 9/15/2026
AVAILABLE BEFORE 1/13/2027

Position Description

DEFINITION

To perform a variety of administrative duties for the Academic and Career Readiness program, conduct department testing, and assist students in all Academic and Career Readiness programs.


SUPERVISION RECEIVED AND EXERCISED
  • Receives direct supervision from the Director of Adult High School & Career Pathways; receives general supervision from the Director of Academic & Career Readiness.
  • Exercises no supervision.

Duties & Responsibilities (Essential Functions)

ESSENTIAL AND OTHER IMPORTANT FUNCTION STATEMENTS

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:
  • Provide complex administrative and operational support to the Adult High School (AHS) and High School Equivalency (HSE) programs.
  • Assist AHS and HSE program directors with student orientations and intake processes, including testing students.
  • Coordinate with partner high schools to receive transcripts and withdrawal forms prior to orientation.
  • Conduct AHS student class placement advising.
  • Register AHS students for current and upcoming sessions, including scheduling in Advansys and Edmentum.
  • Process transcripts for AHS and transfer credits to CFCCtranscript.
  • Enter AHS credits and updatetranscripts.
  • Process AHS graduate records to New Hanover and Pender Countyschools.
  • Assist with data entry processes and maintenance of AHS student tracking spreadsheet.
  • Monitor, check and approve online AHS attendance.
  • Coordinate and proctor AHS student post-testing in the testing lab.
  • Assist students and visitors to the department with information about all of ourprograms.

Qualifications

QUALIFICATIONS


Knowledge of:

  • All Academic and Career Readiness policies and procedures including NRS reporting requirements.
  • Standardized testing procedures.
  • State and area agencies associated with Academic and Career Readiness programs.
  • Knowledge and application of Microsoft Office and GoogleSuite.

Ability to:
  • Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations.
  • Establish and maintain effective working relationships with those contacted in coursework.
  • Respond to routine inquiries and requests for information.
  • Maintain a relationship with a variety of students,instructors,and co-workers conducive to optimal working conditions.
  • Coordinate work assignments with others.
  • Respond to a work schedule that includes working some nights each month.
  • Work independently in the absence of direct supervision.
  • Communicate clearly and respectfully, both orally and in writing


Maintain effective audio-visual discrimination and perception needed for:

  • Making observations
  • Reading and writing
  • Communicating with others
  • Operating assigned equipment
  • Traveling to various work locations
  • Handling varied tasks simultaneously

Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
  • Standing or sitting for extended periods of time
  • Presenting instructional programs
  • Operating assigned equipment

Maintain mental capacity, which allows the capability of:
  • Making sound decisions
  • Responding to questions
  • Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Minimum Education/Training:

An Associate’s degree isrequired


Preferred Education/Training:
A Bachelor’s degree with course work in education is preferred.

Minimum Experience:
  • Prior experience in education.
  • Experience with online learning.

Preferred Experience:
  • Prior experience in Academic and Career Readiness (Basic Skills) is desirable.
  • Prior experience with student data management systems is desirable.

Additional Requirements
  • Position requires a schedule that includes evening hours.
  • Position involves travel.

Supplemental Information

SPECIAL INSTRUCTIONS FOR APPLICANTS:

  • This position requires unofficial transcripts and/or training certifications be submitted in addition to the application. Please have these documents ready to upload when applying.
  • Successful candidates are required to submit official transcripts prior to their first day of work.
  • Successful candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Bachelor’s or Master’s degree conferred by a regionally accredited college or university in the United States.

STATEMENT OF NON-DISCRIMINATION

Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.

Salary.com Estimation for Senior Assessment Retention Specialist, EWD in Wilmington, NC
$70,925 to $98,615
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