Administrative Assistant

About Cape Cod Electrical

Cape Cod Electrical is a growing, locally owned electrical contracting company based in Marstons Mills, MA. We provide residential electrical, generator, ductless mini splits, and related services throughout Cape Cod.

We pride ourselves on professionalism, strong communication, quality workmanship, and providing an excellent customer experience from the first phone call through completion of the project.

As our company continues to grow, we are looking for a motivated and highly organized individual to join our office team.

This is an excellent opportunity for someone who wants more than just a job. We are looking for someone who is detail-oriented, dependable, proactive, and interested in growing with the company. For the right person, there is significant opportunity to take on additional responsibility and eventually grow into a leadership or management position within our office.

Position Overview

The Office Coordinator will work closely with our Office Manager, company owner, field technicians, customers, inspectors, and other members of our team.

This position plays an important role in keeping projects organized, customers informed, permits moving, and our day-to-day office operations running smoothly.

The ideal candidate is comfortable working in a fast-paced environment, enjoys helping customers, communicates well, and takes ownership of their responsibilities without needing constant direction.

Responsibilities

Responsibilities include, but are not limited to:

• Answer incoming phone calls and provide friendly, professional assistance to customers.
• Help schedule service calls, appointments, inspections, and other company activities.
• Maintain timely and professional communication with customers throughout their project or service call.
• Prepare, submit, organize, and track electrical and related permits.
• Coordinate inspections and ensure permits are properly closed out upon project completion.
• Maintain accurate customer and project information within our office software.
• Assist with converting approved estimates and completed work into invoices.
• Assist with customer follow-up, outstanding paperwork, and project closeout.
• Communicate with electricians and field staff regarding scheduling, project information, customer requests, and job documentation.
• Assist the Office Manager with general administrative responsibilities.
• Assist the owner with scheduling, correspondence, documentation, and other administrative needs.
• Assist with bank deposits and basic office financial tasks as needed.
• Help improve office procedures and organization as the company continues to grow.
• Take on additional responsibilities as experience and knowledge of the company increases.

What We Are Looking For

We are looking for someone who is:

• Highly organized and detail-oriented.
• Reliable and dependable.
• Comfortable managing multiple priorities at once.
• Friendly and professional on the phone.
• A strong written and verbal communicator.
• Comfortable working independently and as part of a team.
• Proactive and willing to solve problems rather than simply identify them.
• Comfortable learning new software and systems.
• Interested in developing professionally and taking on increasing responsibility.
• Able to maintain a positive attitude in a busy office environment.

Previous experience in construction, electrical, HVAC, plumbing, home services, permitting, dispatching, or a similar trade-related office environment is a plus, but not required for the right candidate.

Qualifications

• 1–2 years of office administration, customer service, or related experience preferred.
• Strong computer skills.
• Proficiency with Microsoft Office.
• Excellent organizational and time-management skills.
• Professional telephone and email communication skills.
• Ability to reliably commute to our Marstons Mills office.

Schedule

• Full-time
• Monday through Friday
• Approximately 8:00 AM – 4:00 PM
• In-person position

Compensation

Compensation is based on experience and qualifications.

Benefits

Cape Cod Electrical offers a competitive benefits package including:

• Health insurance
• 100% employer-paid individual health insurance
• 50% employer-paid family health insurance
• Dental insurance
• 401(k)
• 4% 401(k) company match
• Aflac benefits
• Paid holidays
• Paid vacation
• Paid sick time

Growth Opportunity

Cape Cod Electrical is continuing to grow, and we want this position to grow with the company.

We are specifically interested in finding someone who wants to learn the business, become a key member of our team, and take on greater responsibility over time. For a high-performing candidate, this position has the potential to develop into a senior office or office management role in the future.

To apply, please submit your resume along with a brief introduction explaining why you believe you would be a good fit for Cape Cod Electrical.

Pay: $24.00 - $32.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person

Salary : $24 - $32