What are the responsibilities and job description for the Leasing Agent position at Canyon View Properties?
Job Overview
Looking for a new team player to join CVP who is dedicated, hard-working, and has exceptional customer service. We are hiring for 3 positions in our Little Rock and surrounding area properties, visiting properties as needed, marketing, and focusing on touring and leasing apartment homes.
Responsibilities
- Utilize sales guidelines to sell apartments, follow up on prospects, accurately complete required documentation, and move in new residents.
- Marketing apartment homes, townhomes, lofts, flats, etc., increasing occupancy and net lease rates
- Social Media targeting, sales, and exciting customer service personnel
- Phone calls, scheduling, emailing, file auditing, and apartment showing
- Front-Face Friendly customer service and strong positive attitude
- Conduct tours and apartment showings, leasing apartment homes.
- Answer phone calls, respond to email leads, and update social media.
- Provide exceptional customer service, monitor renewals, and strive for resident retention.
- Participate in determining and executing marketing and advertising strategies.
- Ensure quality and quantity of make-ready apartments and prompt completion of service requests.
- Enforce resident compliance with community policies and procedures.
- Comply with all aspects of the federal Fair Housing Act, state Fair Housing laws, and local occupancy standards.
- Perform various administrative responsibilities.
- Adhere to Fair Housing and Occupancy Standards. Adhere to all aspects of Canyon View Property Training
- Guide.
- Canyon View Properties promotes teamwork, and our goal is to hire and retain employees who want to be part of our growing team. Every team member is assigned a primary property but is expected and must be willing to be part of the Regional TEAM and help at all properties in their region when asked to do so.
Skills
- Strong customer relationship management skills to foster positive interactions with clients.
- Excellent phone etiquette for effective communication with prospective tenants.
- Proficient in conflict management to resolve issues amicably.
- Solid administrative skills for maintaining organized records and documentation.
- Knowledge of property management practices is preferred.
- Familiarity with Fair Housing regulations to ensure compliance in all leasing activities.
- Exceptional customer service skills to create a welcoming environment for potential tenants.
- Office proficiency in using relevant software tools for documentation and communication.
- Understanding of legal administrative processes related to leasing contracts is a plus.
EDUCATION & EXPERIENCE REQUIRED
High school graduate
At least two years of experience in relevant customer service
Able to work weekends
Word, Excel, and Outlook
OTHER REQUIREMENTS
Work Schedule: Hours of work are 8:30 a.m. to 5:30 p.m., Monday through Friday, with rotating weekends. Hours may fluctuate and increase or decrease as needed during peak summer months (or as mandated by your Regional Managers).
Join our team as a Leasing Agent where you can contribute your skills in a rewarding environment while helping individuals find their ideal living or working spaces!
Job Type: Full-time
Pay: From $16.00 per hour (depending on previous leasing experience and/or customer service experience)
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday 8:30 am – 5:30 pm
Work Location: In person
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- Little Rock, AR 72223 (Required)
Ability to Relocate:
- Little Rock, AR 72223: Relocate before starting work (Required)
Work Location: In person
Salary : $16