What are the responsibilities and job description for the Office Assistant/Intake Coordinator (Thurs- Mon: full time position) Ogden branch location position at Canyon Home Care & Hospice LLC?
Canyon Home Care & Hospice is hiring a Full Time Intake Coordinator/Office Assistant in our Ogden branch location. Hours are Thursday- Monday 8:30-5:00 pm.
JOB SUMMARY
The Intake Coordinator is responsible for verification and authorization of insurance benefits. Serves as the initial client contact to obtain patient demographics, type of referral, and type of insurance and ensures information is communicated to clinical team managers.
This position will also communicate regularly with management team and field clinicians to ensure smooth transitions for patients. Attend meetings as required, complete charting audits and other tasks as delegated.
RESPONSIBILITIES
Manages referral calls and emails.
Verifies patient insurance benefits.
Uses critical thinking skills to understand what a person needs and finding solutions.
Strong ability to multi-task and organize workload for efficient use of time.
Excellent communication skills involving listening and speaking.
We offer a generous Paid Time Off plan for our full-time employees. We also Health, Dental, Vision, Life and Short-Term Disability insurance.
Canyon Home Care & Hospice is an equal opportunity employer Female/Veteran/Disabled/Minority
Qualifications:QUALIFICATIONS
High school diploma or equivalent qualification.
Understanding of medical terminology and administration processes.
Strong Microsoft Office skills.
Outstanding communication and interpersonal abilities.
Strong attention to detail with excellent organizational skills.
Well developed customer service and training skills.
Ability to work independently with minimal supervision.