What are the responsibilities and job description for the Inside Sales Representative position at CANPACK US LLC?
Position Summary The Inside Sales Representative will be an integral part of our sales team supporting our Northeast customer base. With our customers at the forefront of everything we do, this individual will strive to meet their requirements with professionalism and enthusiasm while working to protect the best interest of the company. The Inside Sales Representative will work closely with the Inside Sales Manager with responsibilities to include but not limited to the following. Essential Functions/Key Deliverables Review incoming orders to authenticate against forecast. Liaise with the Production Planning and Shipping Department to coordinate shipment and delivery of all orders Partner with Accounting Department to ensure pricing is accurate within the system (SAP) Check and input customer orders in SAP. Complete and enter Sales Orders for customer base. Must ensure customer specifications are accurate and entered correctly. Partner with Accounting to Identify any invoice errors and ensure customers are billed accurately. Facilitate communication from customer to appropriate internal departments. Maintain appropriate documentation. Generate inventory reports and distribute to customers. Work closely with Production Planning on monitoring slow moving inventory as well as any updates to existing designs Generate customer shipment reports and review for accuracy. Perform any other duty reasonable corresponding with the role. Assist in coordination of customer return of materials Maintain accurate orders with specification for each assigned account Perform any other duty reasonable corresponding with the role. Knowledge/Skills/Experience 5 years Inside Sales experience or related field with knowledge of building and maintaining customer relationships. Experience in a large consumer packaging goods company a plus Expert-level problem-solving skills required. Knowledge of and experience with SAP would be a plus. Ability to work independently and as part of a team. Excellent verbal, written, and interpersonal communication skills. Detail oriented Proven ability to work effectively in a fast paced work environment, both as an independent contributor as well as a team player Organizational skills, ability to prioritize, effective time management and sound decision making skills Physical Demands N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs/day) Lift/Carry 10 lbs or less F 11-25 lbs O 25-50 lb- O Push/Pull 10 lbs or less F 11-25 lbs O 25-50 lb- O Stand O Walk O Sit C Manually Manipulate O Reach Outward O Reach Above Shoulder O Climb O Crawl O Squat or Kneel O Bend O Other Physical Requirements Vision (Near, Distance, Color, Peripheral, Depth) Sense of Sound - Ability to understand conversational speaking Sense of Touch Ability to wear Personal Protective Equipment (PPE) - per safety guidelines Mobility to cover expansive manufacturing environment Work Environment Ability to work in an environment that can become loud and very hot (temperature) depending on the weather. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you are a current CANPACK employee, please apply through your Workday account. CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law. At CANPACK Group, our success is based on employees' success. Our ability to grow and to be the supplier of choice for our clients is based on building the strongest team possible. If you are driven by bold and ambitious goal you have what it takes to become a successful member of the CANPACK team! CANPACK has a strong foundation built on close customer relationships, quality excellence and a unique culture and values. Founded 30 years ago, CANPACK has grown to become one of the leading global players on the international packaging market. We are dedicated to providing our clients with environmentally friendly, modern packaging solutions on time and wherever needed and are looking for forward-thinking, flexible and engaged people to develop with us as we pursue our growth strategy. CANPACK produces a wide range of aluminum beverage cans, glass bottles, metal closures and containers for food and chemical industries. We operate 29 production sites in 19 countries around the world and sell our products to over 100. With sustainability and corporate social responsibility being an important part of the Groups DNA, CANPACK actively supports initiatives dedicated to environmental protection and local communities. Visit CANPACK website to learn more.