MSM Industries, LLC has been a trusted partner to the U.S. Navy and its prime contractors for over 20 years. As an ISO 9001:2015 certified manufacturing business, we specialize in advanced material solutions for signature reduction, vibration and acoustic management, and environmental control. MSM also serves as a high-performance system integration and assembly provider for key customers. With in-house manufacturing and a track record for on-time, high-quality deliveries, MSM is known for innovation, reliability, and rapid response to complex program needs.
MSM is part of Canopy Aerospace & Defense, a platform built to accelerate the future of advanced materials for space, defense, and maritime systems. Canopy A&D delivers specialized materials and components that carry customers from concept through sustainment. Canopy A&D’s advanced signal attenuation technologies and production-scale manufacturing accelerate the fielding of platforms that are faster, cooler, and quieter. Our adaptive approach ensures solutions evolve at the pace of shifting challenges, keeping our customers ahead of the curve.
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$100,000 - $140,000 a year
Role Overview
The Business Development and Contracts Manager will support MSM’s customer engagement and production planning by managing the end-to-end quoting and proposal process as well as contract administration. This role works cross-functionally with engineering, production, finance, and quality teams to streamline RFQ tracking, optimize quote accuracy and strengthen customer communication to drive order capture. This role will work closely with Executive Management Team to improve, manage and maintain full process from RFQ receipt to Contract Review – along with owning key customer relationships to intimately understand customer needs in order to propose novel solutions.
This role is an individual contributor role, with opportunities to build your team in early 2026. In addition to the opportunity to grow MSM’s excellence in business development and revenue management, you’ll get to work hand-in-hand with peers across the Canopy A&D platform on a daily basis to gain exposure to a wide array of defense, space, and maritime technologies.
Key Responsibilities
- Track and manage incoming customer RFQs to ensure timely, accurate quote submissions.
- Improve, manage and maintain the quote to order capture process.
- Collaborate with marketing, product, engineering, and operations teams to solve our customers’ hardest problems.
- Develop strong relationships with customers, stakeholders, and business partners.
- Coordinate internally across operations, finance, and leadership to develop informed quotes based on cost, capacity, and past job performance.
- Track and report on business development and revenue execution metrics including backlog, pipeline, and performance.
- Estimate project costs to develop quotes and lead in the proposal process by interfacing with outside processors and material suppliers.
· Deeply understand our core and emerging capabilities, including capabilities across the broader Canopy A&D platform.
- Serve as a point of contact for customers, communicating updates and improving order conversion rates.
- Document revenue activity in CRM and ERP systems, ensuring proper part number setup and consistent catalog maintenance.
- Manage customer PO revisions, including drawing updates, ship-to addresses, and quantity changes, ensuring all internal systems reflect changes accurately.
- Support continuous improvement of ERP quote workflows and quoting efficiency as measured by KPIs.
- Support customer engagements through advanced research, preparation of briefing documents, virtual and in-person meetings, and follow-up activity management.
Required Qualifications
- 5-10 years of experience in business development, sales, account management, contracts management, estimating, or quoting roles in a manufacturing or supply chain environment.
· Sincere excitement for the technologies Canopy develops and problems we solve for our customers.
· Experience working with government or prime contractor customers in aerospace/defense.
· Strong organizational and follow-through skills with the ability to manage multiple concurrent RFQs and order revisions.
· Strong written communication skills to support short and long-form proposals.
· Ability to read basic engineering drawings and Bill of Materials (BOM).
· Excellent written and verbal communication skills – you will be the face of MSM to customers and responsible for expert-level interactions.
· Working knowledge of business development and customer management processes and tools (i.e. CRM and ERP software, customer validation frameworks).
· Extreme attention to detail: email, phone, in-person, and MS office suite.
Preferred Qualifications
- A technical degree or equivalent experience in an advanced technology work environment
· Previous wins engaging US government customers through multi-stage proposal processes
· Previous success across the entire customer lifecycle in a B2B sales or business development function for hardware products
- Basic graphics design or video editing skills
- Strong understanding of maritime signal attenuation materials, including radar absorbent materials, vibration and acoustic damping materials, and sonar system materials
- Knowledge of ISO 9001 or AS9100 quality standards
- Exposure to government quoting, catalog pricing, or FAR/DFARS-related processes
· Active U.S. Security Clearance
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Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. The base salary is just one part of your total compensation package at MSM. You will also have access to a comprehensive set of benefits like:
Company paid employee medical, dental and vision insurance
Retirement plan participation (eligibility required)
Paid Sick Leave
Paid Vacation
Paid holidays
Discretionary bonuses
Physical Requirements / Work Environments
· Ability to work in office, lab, and manufacturing environments with occasional exposure to noise, dust, and temperature variations
· Must be able to lift and carry up to 35 lbs and perform tasks involving standing, walking, bending, and manual assembly
· Visual acuity required for reading technical drawings and digital media
· Valid US driver’s license and ability to operate motor vehicles
The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Management may modify or assign additional duties as needed.
Export Control Requirements
To conform to US Government export regulations, the applicant must be a (i) US Citizen, (ii) lawful permanent resident of the U.S. (aka green card holder), (iii) protected individual as defined by U.S.C. 1324b(a)(3), or (iv) eligible to obtain the required authorizations from the U.S. Department of State.
MSM Industries is an Equal Opportunity Employer, employment with MSM Industries is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Salary : $100,000 - $140,000
